Producer buffering

[Guest]

When I access Producer files via the Internet and using streaming, my files
seems to Buffer forever without stoping. Any suggestions?

 

[Brian Sullivan]

When I access Producer files via the Internet and using streaming, my files
seems to Buffer forever without stoping. Any suggestions?

This is the media player file buffering or the preload of the non media
files?

If the media file is this from a media server or an http server?

Is there an internet facing sample of this phenomenon ?

 

[Guest]

Brian,
I'm getting two issues:
1. Though this plays from my office, it doesn't play from home on a Cable
high speed connection. All I get is the TOC without video or slides.
http://12.27.119.106/NLGPOC/POCfull_files/Default.htm#autostart=1&nopreload=1&event=1
2. With this "lite" version that excludes the video, I get a continual
buffering without response and also no slides. I think these two issues may
be related.
http://12.27.119.106/NLGPOC/POClite_files/Default.htm

Thanks for your insight.

 

[Brian Sullivan]

Brian,
I'm getting two issues:
1. Though this plays from my office, it doesn't play from home on a Cable
high speed connection. All I get is the TOC without video or slides.
http://12.27.119.106/NLGPOC/POCfull_files/Default.htm#autostart=1&nopreload=1&event=1
2. With this "lite" version that excludes the video, I get a continual
buffering without response and also no slides. I think these two issues may
be related.
http://12.27.119.106/NLGPOC/POClite_files/Default.htm

I see the same -- if it plays ok on the LAN I am guessing there is some
sort of reference in the production to a site or location only accessible
form the LAN.


Looking further I see the .asx file contents are:

<ASX version = "3.0">
<!-- Producer-generated file -->
<ENTRY>
<StartMarker name="PrerollOffset"/>
<REF HREF = "mms://DEV1/Solerpoint/POCfull_files/0MM0.wmv"/>
</ENTRY>
</ASX>


The "DEV1" device referred to is obviously only accessible on the internal
network and the cause of your problem. To get this viewable on the internet
you have to find some way to may the media server internet accessible and
substitute the internet alias/location for the server in place of "DEV1".

 

[Guest]

Brian,
Thanks for your help. I think that did it. I changed DEV1 to the resolving
IP address, and this should do it. Let me know if you encounter issues.

Thanks.

 

[Brian Sullivan]

Brian,
Thanks for your help. I think that did it. I changed DEV1 to the resolving
IP address, and this should do it. Let me know if you encounter issues.

Thanks.

It seems the media is still not accessible (at least not by me) -- so the
new url is still not correct.