Problems with WD My Book Home Edition

[TBenjamin]

Please help me. I bought a brand new WD My Book Home Edition 500GB external
hard drive yesterday. Vista will not recongize it as a drive on the
computer. The computer sees that it is connected (in device manager and the
"ding-dong" you hear when you add a new device). I hooked it up with the
Firewire and the USB, with the same result. The drive is supposedly Vista
compatible. I downloaded the firewire drivers from WD. Since I cannot
access it as a drive, I cannot get to the setup.exe needed to use the drive.
Any ideas?

 

[peter]

control panel/admin tools/computer management/disk management
does it show?? is it activated??

The Power button is inserted into two LED rings on the “binding edgeâ€: the
external ring indicates power and disk activity and the other shows how much
data the drive currently stores. On the opposite side of the case there are
two FireWire 800, one FireWire 400 and one USB 2.0 port, a power connector,
and a Kensington lock hole.
peter

 

[TBenjamin]

No the only drives showing up are the hard drives.

 

[Quaoar]

Please help me. I bought a brand new WD My Book Home Edition 500GB external
hard drive yesterday. Vista will not recongize it as a drive on the
computer. The computer sees that it is connected (in device manager and the
"ding-dong" you hear when you add a new device). I hooked it up with the
Firewire and the USB, with the same result. The drive is supposedly Vista
compatible. I downloaded the firewire drivers from WD. Since I cannot
access it as a drive, I cannot get to the setup.exe needed to use the drive.
Any ideas?

Wait one! You downloaded the latest drivers to your C: drive; the driver
install setup.exe is on your C: drive in the download folder you chose.
There is no reason that you cannot run the setup.exe for the new
drivers; these are installed on your host computer, not the external
drive. Disconnect the external drive before you run the setup program.

Q

 

[TBenjamin]

Yes, I have downloaded and setup the firewire drivers and the software that
comes with the drive from Western Digital. But the drive does not show up as
a drive in Windows Explorer or Computer. I can see that it is connected
under Device Manager, as an other device or as WD SAM, but not as a drive.
The properties for it say that it is connected in port LUN 0 or 1. What does
that mean?

 

[Colin Barnhorst]

Have you assigned it a drive letter in Disk Management?

 

[TBenjamin]

No. The external hard drive does not show up in Disk Management, only in
Device Manager, as an other device.

 

[walqas]

Woo Hoo!!

Hi there,


I just got the Mybook2 500GB drive coupled with the same problem you facing here. I went to Disk management and formatted the drive and now it's working fine

Just make sure you see all the drives listed (scroll down the graphs). I maximised the Computer management window and i was able to see the new drive as an unallocated space, then right click it and partition.. that's it..



http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=207&p

 

[Ken Snyder]

Hi,

It is all good and fine if you don't have a gig of family photos on the drive from your old no longer working computer.

Any ideas?

Thanks, Ken