Problems with Startup

[Guest]

Hi

I'm having problems starting my PC which is running XP Pro and hope someone
can help.

When I switch the PC on it boots as far as the XP screen with the left to
right slider bar that shows it's still booting up. This slider bar is static
when it should be moving left to right. I then have to switch the PC off and
on and it gives me an option to go into Safe Mode which I do. I go into safe
mode, restart the machine and it then boots fine into XP.

Any thoughts on what might be the issue.

Thanks

 

[Gerry Cornell]

John

Please post copies of all Error and Warning Reports appearing in the
System log about the time the error
occurs.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ron Martell]

Hi

I'm having problems starting my PC which is running XP Pro and hope someone
can help.

When I switch the PC on it boots as far as the XP screen with the left to
right slider bar that shows it's still booting up. This slider bar is static
when it should be moving left to right. I then have to switch the PC off and
on and it gives me an option to go into Safe Mode which I do. I go into safe
mode, restart the machine and it then boots fine into XP.

Any thoughts on what might be the issue.

Thanks

This sounds like a hardware related problem, with some device or other
not functioning properly until the it has been under power for a bit
and has warmed up.

Try stripping the machine down to the bare essentials - unplug all
external accessories except keyboard, mouse, and monitor. If the
keyboard and/or mouse are connected via USB replace them with
conventional PS/2 devices if possible. Open the computer case and
remove all none-essential accessory cards (everything but the video
card). Unplug both the power and data cables to the CDROM/DVD
drive(s).

Try starting the machine in this way and see if the problem persists.
If it does then the problem is with one of the core components and it
is probably a matter of replacing parts until the problem goes away,
at which point you will know that the last part you replaced isthe
culprit.

But if the problem does go away then try replacing the removed items
one at a time and test the machine after each. When the problem comes
back you will know that the last item you reconnected is the culprit.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."