Problems with online shopping baskets

[yorkshireipswich]

Whenever I try to use an online shop such as amazon I can order the item but
then even though the baskets says the item is there when I continue to the
checkout it doesn't recognise that anything is in my basket. This happens on
every shopping site I have recently tried it is as if my computer isn't
recognised at the final step. A similar problem is happening with my anti
viral software, where it starts the update process but then doesn't recognise
that it has completed it? I am at a loss.

 

[philo]

Whenever I try to use an online shop such as amazon I can order the item but
then even though the baskets says the item is there when I continue to the
checkout it doesn't recognise that anything is in my basket. This happens on
every shopping site I have recently tried it is as if my computer isn't
recognised at the final step.

Enable cookies for those sites.




A similar problem is happening with my anti

viral software, where it starts the update process but then doesn't recognise
that it has completed it? I am at a loss.

Which AV are you using?

 

[yorkshireipswich]

Enable cookies for those sites.




A similar problem is happening with my anti


Which AV are you using?


Just upgraded to Norton internet security 2008 but problem was happening before on 2007

 

[yorkshireipswich]

I have enabled all cookies but I still can't access a working "basket"

thanks for your time in advance

 

[philo]

I have enabled all cookies but I still can't access a working "basket"

thanks for your time in advance

Usually it's just a case of allowing cookies.

Since that did not do the trick...
my *guess* is that it's your Norton security package...
but you'd have to sort through the settings for that...
as I do not use it so could not advise you