Problems with Microsoft Narrator

G

Guest

This program has become an issue when working in Word 2003 and I cannot seem
to find a way to keep it from being activated. The real problem is not with
its inadvertent activation but with the fact that it does not shut down
properly when you exit. Once activated it will continue to run in the
background. When typing say in the 100 wpm range it is easy to accidently
hit the window key+u when actually trying to hit control+u for underline.
The window+u will activate the narrator. Closing out is easy enough using
exit or the red X but this does not stop the process running in the
background. It will continue to run and couse problems when you shutdown or
restart. When you go to reboot or shutdown your computer for the day the
narrator will come right back up and not close out properly. What I usually
do if this happens is hit the red x on the two popups that come up with the
narrator as the machine is in the shutting down phase. Fist off I should
not have to do this. When I cancel it while in word it should completely
shut down and not cause this problem. Second, I was shutting down today and
did not get to the second popup in time and as I clicked it the machine was
just about to turn off. As I clicked that second popup's red X a blue
screen error came up stating that windows needed to be shut down in order to
protect the machine. It was a mamory dump blue screen error. This was a
lttle worrysome to say the least. Had to hit the off button and then had
problems with the fans which started running at super high speed. Had to
hold in the off button to get machine to shutdown.

I would like to know why the circumstances surrounding this program not
shutting down properly would have caused a blue screen memory dump error
based on what I described above and what I can do to completely deactivate
this program so that this does not happen anymore? Any help would be greatly
appreciated.

KM1
 

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