Problems with IE using XP

P

PaulT

I've tried everything from shuting down everything not needed at boot up,
isabling DEP and doing a repair install of XP on this month old Dell 8400
but still getting IE errors and shutdowns of IE.. I really would like to
find the problem without having to do a fresh install of XP.. any ideas what
the problem could be, below is the error file saved from a IE shutdown..


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x20027
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.awt.windows.WListPeer.delItems(Native Method)
at java.awt.List.delItems(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at java.awt.List.delItem(Unknown Source)
at java.awt.List.remove(Unknown Source)
at java.awt.List.remove(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at com.webcamnow.videochat.o.f(Unknown Source)
at com.webcamnow.videochat.b.g(Unknown Source)
at com.webcamnow.videochat.g.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x5CB70000 - 0x5CB96000 C:\WINDOWS\system32\ShimEng.dll
0x6F880000 - 0x6FA4A000 C:\WINDOWS\AppPatch\AcGenral.DLL
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x01060000 - 0x010E8000 C:\WINDOWS\system32\shdoclc.dll
0x012A0000 - 0x01565000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x10000000 - 0x10008000 C:\Program Files\Net Nanny\HOOKPROC.dll
0x72830000 - 0x7292E000 C:\WINDOWS\system32\MFC42u.DLL
0x01A90000 - 0x01AB0000 C:\Program Files\Net Nanny\WSOCKHK.DLL
0x01AB0000 - 0x01AC9000 C:\WINDOWS\system32\EngRes.dll
0x01AD0000 - 0x01AE7000 C:\WINDOWS\system32\NNComm.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x01BF0000 - 0x01C0C000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
0x7D4A0000 - 0x7D785000 C:\WINDOWS\system32\mshtml.dll
0x01C20000 - 0x01C47000 C:\WINDOWS\system32\msls31.dll
0x02170000 - 0x0219A000 C:\WINDOWS\system32\msimtf.dll
0x021A0000 - 0x021EB000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft
Office\Office10\msohev.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\jscript.dll
0x02DC0000 - 0x02F67000 C:\WINDOWS\system32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
0x6D440000 - 0x6D450000 C:\Program
Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll
0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x03880000 - 0x03887000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x042D0000 - 0x042DE000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x042E0000 - 0x042F9000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x04300000 - 0x0430D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x06B50000 - 0x06C5F000 C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll
0x06C60000 - 0x06CB0000 C:\Program
Files\Java\j2re1.4.2_03\bin\fontmanager.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll
0x07EC0000 - 0x07ECF000 C:\Program Files\Java\j2re1.4.2_03\bin\net.dll
0x07CC0000 - 0x07CE2000 C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll
0x74E30000 - 0x74E9C000 C:\WINDOWS\system32\RICHED20.DLL
0x07D10000 - 0x07D2E000 C:\Program Files\Java\j2re1.4.2_03\bin\jpeg.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 3072K, used 789K [0x10010000, 0x10360000,
0x10770000)
eden space 2752K, 25% used [0x10010000, 0x100bcab0, 0x102c0000)
from space 320K, 31% used [0x10310000, 0x10328d28, 0x10360000)
to space 320K, 0% used [0x102c0000, 0x102c0000, 0x10310000)
tenured generation total 39656K, used 24391K [0x10770000, 0x12e2a000,
0x16010000)
the space 39656K, 61% used [0x10770000, 0x11f41d38, 0x11f41e00,
0x12e2a000)
compacting perm gen total 5376K, used 5178K [0x16010000, 0x16550000,
0x1a010000)
the space 5376K, 96% used [0x16010000, 0x1651ebc8, 0x1651ec00,
0x16550000)

Local Time = Sun May 29 11:19:40 2005
Elapsed Time = 106
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
#
 
G

Guest

PaulT said:
I've tried everything from shuting down everything not needed at boot up,
isabling DEP and doing a repair install of XP on this month old Dell 8400
but still getting IE errors and shutdowns of IE.. I really would like to
find the problem without having to do a fresh install of XP.. any ideas what
the problem could be, below is the error file saved from a IE shutdown..


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x20027
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.awt.windows.WListPeer.delItems(Native Method)
at java.awt.List.delItems(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at java.awt.List.delItem(Unknown Source)
at java.awt.List.remove(Unknown Source)
at java.awt.List.remove(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at com.webcamnow.videochat.o.f(Unknown Source)
at com.webcamnow.videochat.b.g(Unknown Source)
at com.webcamnow.videochat.g.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x5CB70000 - 0x5CB96000 C:\WINDOWS\system32\ShimEng.dll
0x6F880000 - 0x6FA4A000 C:\WINDOWS\AppPatch\AcGenral.DLL
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x01060000 - 0x010E8000 C:\WINDOWS\system32\shdoclc.dll
0x012A0000 - 0x01565000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x10000000 - 0x10008000 C:\Program Files\Net Nanny\HOOKPROC.dll
0x72830000 - 0x7292E000 C:\WINDOWS\system32\MFC42u.DLL
0x01A90000 - 0x01AB0000 C:\Program Files\Net Nanny\WSOCKHK.DLL
0x01AB0000 - 0x01AC9000 C:\WINDOWS\system32\EngRes.dll
0x01AD0000 - 0x01AE7000 C:\WINDOWS\system32\NNComm.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x01BF0000 - 0x01C0C000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
0x7D4A0000 - 0x7D785000 C:\WINDOWS\system32\mshtml.dll
0x01C20000 - 0x01C47000 C:\WINDOWS\system32\msls31.dll
0x02170000 - 0x0219A000 C:\WINDOWS\system32\msimtf.dll
0x021A0000 - 0x021EB000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft
Office\Office10\msohev.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\jscript.dll
0x02DC0000 - 0x02F67000 C:\WINDOWS\system32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
0x6D440000 - 0x6D450000 C:\Program
Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll
0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x03880000 - 0x03887000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x042D0000 - 0x042DE000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x042E0000 - 0x042F9000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x04300000 - 0x0430D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x06B50000 - 0x06C5F000 C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll
0x06C60000 - 0x06CB0000 C:\Program
Files\Java\j2re1.4.2_03\bin\fontmanager.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll
0x07EC0000 - 0x07ECF000 C:\Program Files\Java\j2re1.4.2_03\bin\net.dll
0x07CC0000 - 0x07CE2000 C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll
0x74E30000 - 0x74E9C000 C:\WINDOWS\system32\RICHED20.DLL
0x07D10000 - 0x07D2E000 C:\Program Files\Java\j2re1.4.2_03\bin\jpeg.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 3072K, used 789K [0x10010000, 0x10360000,
0x10770000)
eden space 2752K, 25% used [0x10010000, 0x100bcab0, 0x102c0000)
from space 320K, 31% used [0x10310000, 0x10328d28, 0x10360000)
to space 320K, 0% used [0x102c0000, 0x102c0000, 0x10310000)
tenured generation total 39656K, used 24391K [0x10770000, 0x12e2a000,
0x16010000)
the space 39656K, 61% used [0x10770000, 0x11f41d38, 0x11f41e00,
0x12e2a000)
compacting perm gen total 5376K, used 5178K [0x16010000, 0x16550000,
0x1a010000)
the space 5376K, 96% used [0x16010000, 0x1651ebc8, 0x1651ec00,
0x16550000)

Local Time = Sun May 29 11:19:40 2005
Elapsed Time = 106
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
#


Here is a good place to start. http://aumha.org/win5/kbestop.htm
Click to expand...
 
W

Wesley Vogel

This error refers to Java.
An unexpected exception has been detected in native code outside the VM

Try uninstalling Java and reinstalling.

Or just uninstall Java and do not reinstall.

I have *no* Java on my machine.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
PaulT said:
I've tried everything from shuting down everything not needed at boot up,
isabling DEP and doing a repair install of XP on this month old Dell 8400
but still getting IE errors and shutdowns of IE.. I really would like to
find the problem without having to do a fresh install of XP.. any ideas
what the problem could be, below is the error file saved from a IE
shutdown..


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x20027
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.awt.windows.WListPeer.delItems(Native Method)
at java.awt.List.delItems(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at java.awt.List.delItem(Unknown Source)
at java.awt.List.remove(Unknown Source)
at java.awt.List.remove(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at com.webcamnow.videochat.o.f(Unknown Source)
at com.webcamnow.videochat.b.g(Unknown Source)
at com.webcamnow.videochat.g.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x5CB70000 - 0x5CB96000 C:\WINDOWS\system32\ShimEng.dll
0x6F880000 - 0x6FA4A000 C:\WINDOWS\AppPatch\AcGenral.DLL
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0
..2600.2180_x-ww_a84f1ff9\comctl32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x01060000 - 0x010E8000 C:\WINDOWS\system32\shdoclc.dll
0x012A0000 - 0x01565000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x10000000 - 0x10008000 C:\Program Files\Net Nanny\HOOKPROC.dll
0x72830000 - 0x7292E000 C:\WINDOWS\system32\MFC42u.DLL
0x01A90000 - 0x01AB0000 C:\Program Files\Net Nanny\WSOCKHK.DLL
0x01AB0000 - 0x01AC9000 C:\WINDOWS\system32\EngRes.dll
0x01AD0000 - 0x01AE7000 C:\WINDOWS\system32\NNComm.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x01BF0000 - 0x01C0C000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
0x7D4A0000 - 0x7D785000 C:\WINDOWS\system32\mshtml.dll
0x01C20000 - 0x01C47000 C:\WINDOWS\system32\msls31.dll
0x02170000 - 0x0219A000 C:\WINDOWS\system32\msimtf.dll
0x021A0000 - 0x021EB000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft
Office\Office10\msohev.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\jscript.dll
0x02DC0000 - 0x02F67000 C:\WINDOWS\system32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
0x6D440000 - 0x6D450000 C:\Program
Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program
Files\Java\j2re1.4.2_03\bin\jpiexp32.dll 0x76FB0000 - 0x76FB8000
C:\WINDOWS\System32\winrnr.dll 0x6D380000 - 0x6D398000 C:\Program
Files\Java\j2re1.4.2_03\bin\jpishare.dll 0x08000000 - 0x08138000
C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll 0x03880000 - 0x03887000
C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll 0x042D0000 - 0x042DE000
C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll 0x042E0000 - 0x042F9000
C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll 0x04300000 - 0x0430D000
C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll 0x06B50000 - 0x06C5F000
C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll 0x06C60000 - 0x06CB0000
C:\Program Files\Java\j2re1.4.2_03\bin\fontmanager.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program
Files\Java\j2re1.4.2_03\bin\jpicom32.dll 0x07EC0000 - 0x07ECF000
C:\Program Files\Java\j2re1.4.2_03\bin\net.dll 0x07CC0000 - 0x07CE2000
C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll 0x74E30000 - 0x74E9C000
C:\WINDOWS\system32\RICHED20.DLL 0x07D10000 - 0x07D2E000 C:\Program
Files\Java\j2re1.4.2_03\bin\jpeg.dll 0x59A60000 - 0x59B01000
C:\WINDOWS\system32\DBGHELP.dll 0x76BF0000 - 0x76BFB000
C:\WINDOWS\system32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 3072K, used 789K [0x10010000, 0x10360000,
0x10770000)
eden space 2752K, 25% used [0x10010000, 0x100bcab0, 0x102c0000)
from space 320K, 31% used [0x10310000, 0x10328d28, 0x10360000)
to space 320K, 0% used [0x102c0000, 0x102c0000, 0x10310000)
tenured generation total 39656K, used 24391K [0x10770000, 0x12e2a000,
0x16010000)
the space 39656K, 61% used [0x10770000, 0x11f41d38, 0x11f41e00,
0x12e2a000)
compacting perm gen total 5376K, used 5178K [0x16010000, 0x16550000,
0x1a010000)
the space 5376K, 96% used [0x16010000, 0x1651ebc8, 0x1651ec00,
0x16550000)

Local Time = Sun May 29 11:19:40 2005
Elapsed Time = 106
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
#
Click to expand...
 

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