Problems with Detect and repair on Outlook 2003 Help

G

Guest

I accidentally used MS Outlook help to "detect and repair" and I accidentally
checked both boxes to restore shortcuts and discard customized settings to
default settings. What are my options? I did not have restore set on my
computer since it has caused problems with some programs in the past. Are all
my past e-mails gone? If not, what can I do?

I'm desperate.

Bill
 
S

Sue Mosher [MVP-Outlook]

No. Settings and data are two different things. Repairing Office never
affects your data.
 
S

Sue Mosher [MVP-Outlook]

What data are you trying to restore? What happens when you start Outlook?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
G

Guest

When I start outlook, the program asks me to set my name, e-mail address, etc
as if I'm setting it up for the first time. My inbox is empty as is my sent
box.

I would like to open Outlook as I left it prior to using Outlook help,
clicking detect and repair, and checking both boxes to restore shortcuts and
discard customized settings to the default settings. I apologize for not
specifying my problem earlier. I also apologize for my obvious cluelessness.

Bill
 
G

Guest

Hi - Did you resolve this issue? I just ran detect and repair yesterday, and
upon opening Outlook for the first time since then, I have run into this same
exact issue. I also feel desperate. I assumed I had some outlook personal
files somewhere on my PC and that I would be able to restore them, but I
cannot locate them. Please let me know if and how you were able to recover
from this situation. Thank you very much. -Erica
 
G

Guest

Don't worry....all your e-mails are still there....my outlook is still down,
but I have imported my messages back from the old file. I'm not at home now,
but please respond and when I'm home, I'll show you how.

Bill
 
G

Guest

Thank you for responding, Bill. After some trial and error and Internet
searching, I figured it out. All seems to be working fine now. I hope your
Outlook issues are resolved quickly. Thanks again, Erica
 
B

Brian Tillman

wbelski said:
Don't worry....all your e-mails are still there....my outlook is
still down, but I have imported my messages back from the old file.
I'm not at home now, but please respond and when I'm home, I'll show
you how.

It is bad advice to recommend importing a PST. The best way is to use
File>Open>Outlook Data File to open the PST without importing.
 
G

Guest

Hi: I am having the exact same problem and it seems as though you solved it
but I cannot find the solution anywhere in these threads--Hope u can help me
as well--thanx in advance--RPS
 
G

Guest

Hello, I am also having the same problem and would love to recover my old
outlook. any advice?
 

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