PROBLEMS WITH BROWSERS

[Barbara Urquhart]

Hi there,
I am having a problem with Netscape and firefox in that I have a shopping
cart on my web site and it works well with explorer but not these other two.
What happens is that when you click on for example size or color when there
are options to choose, not all of the wording of the option shows up, but if
you refresh the screen all of a sudden all of the wording on the option
shows up. I am totally baffled. there must be something in the html coding
for the shopping cart that I am missing that is causing the problem.
If you go to
http://www.t-shirt-barn.com/Appaloosas.htm
and click on the middle picture, item A2388 and when that page comes up if
you try the different shopping cart items, you will see what I mean. Unless
the problem is just with my computer. Please check it out with firefox and
Netscape and let me know please.
thanks so much,
Barb

 

[Ronx]

I can replicate the problem in FireFox - when you select a colour, the
selection does not display correctly unless the page is refreshed, But I
cannot see why.

There are two other minor (non-related) problems
1) the browser portal must be at least 900px wide to avoid the bottom
scrollbar. I, and about 25% or more of internet users, prefer 800px width.

2) $$14.75 (Canadian) should be $14.75

 

[Stefan B Rusynko]

Caused by your illegal contol codes in the form field values (^) as in
<input type="hidden" name="item" value="b-6691^FRUIT OF THE LOOM T-SHIRT CANADIAN DOLLARS^ ^op1^1^ ^^^^^^">

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.frontpagemvps.com/FrontPageNewsGroups/tabid/53/Default.aspx
_____________________________________________


| Hi there,
| I am having a problem with Netscape and firefox in that I have a shopping
| cart on my web site and it works well with explorer but not these other two.
| What happens is that when you click on for example size or color when there
| are options to choose, not all of the wording of the option shows up, but if
| you refresh the screen all of a sudden all of the wording on the option
| shows up. I am totally baffled. there must be something in the html coding
| for the shopping cart that I am missing that is causing the problem.
| If you go to
| http://www.t-shirt-barn.com/Appaloosas.htm
| and click on the middle picture, item A2388 and when that page comes up if
| you try the different shopping cart items, you will see what I mean. Unless
| the problem is just with my computer. Please check it out with firefox and
| Netscape and let me know please.
| thanks so much,
| Barb
|
| --
| Barb
| www.t-shirt-barn.com
|
|

 

[Barbara Urquhart]

Thanks for your response.
But some work and some do not and I cannot seem to see what is different
between them. I cannot change the method the shopping cart uses.
Barb

 

[Stefan B Rusynko]

Make sure you are copying your shopping cart codes into notepad and pasting them from notepad into you form fields
-

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.frontpagemvps.com/FrontPageNewsGroups/tabid/53/Default.aspx
_____________________________________________


| Thanks for your response.
| But some work and some do not and I cannot seem to see what is different
| between them. I cannot change the method the shopping cart uses.
| Barb
| | > Caused by your illegal contol codes in the form field values (^) as in
| > <input type="hidden" name="item" value="b-6691^FRUIT OF THE LOOM T-SHIRT
| > CANADIAN DOLLARS^ ^op1^1^ ^^^^^^">
| >
| > --
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| > http://www.frontpagemvps.com/FrontPageNewsGroups/tabid/53/Default.aspx
| > _____________________________________________
| >
| >
| > | > | Hi there,
| > | I am having a problem with Netscape and firefox in that I have a
| > shopping
| > | cart on my web site and it works well with explorer but not these other
| > two.
| > | What happens is that when you click on for example size or color when
| > there
| > | are options to choose, not all of the wording of the option shows up,
| > but if
| > | you refresh the screen all of a sudden all of the wording on the option
| > | shows up. I am totally baffled. there must be something in the html
| > coding
| > | for the shopping cart that I am missing that is causing the problem.
| > | If you go to
| > | http://www.t-shirt-barn.com/Appaloosas.htm
| > | and click on the middle picture, item A2388 and when that page comes up
| > if
| > | you try the different shopping cart items, you will see what I mean.
| > Unless
| > | the problem is just with my computer. Please check it out with firefox
| > and
| > | Netscape and let me know please.
| > | thanks so much,
| > | Barb
| > |
| > | --
| > | Barb
| > | www.t-shirt-barn.com
| > |
| > |
| >
| >
|
|

 

[chris]

I think the browser "problem" may be due to differences in your browser
prefs for fonts and how they are handled by the different browsers, and
possibly the font face prefs as well. I need to manipulate some of my
browser settings before I see the problem you describe.

In my version of IE your menu keeps the font size set in your menu
stylesheet no matter what browser prefs I choose for fonts. The rest of
the page text abides by the browser font size prefs I've chosen.

In my version of Netscape 7 all text is controlled by the chosen browser
font size prefs including your menu font size. If a longer word in the
menu takes up more space than that allowed by your sub-menu display
parameters (120 px for most as I see it in your menu.js file), then the
end of that word is cut off.

So.... first I'd check your NS/Firefox browser font prefs and see if
decreasing the minimum font size corrects your issue. If it does then
I'd think about editing your menu to increase the display box width for
the sub menu. That will allow more room for other font sizes than those
set by your menu stylesheet. You might also want to remove the bold
formatting and use upper and lower case letters instead of all caps as
this will provide more breathing room for your menu text and accomodate
more visitor preferences which you can't control.

I may be totally off but thought it worth mentioning never the less

Thanks for your response.
But some work and some do not and I cannot seem to see what is different
between them. I cannot change the method the shopping cart uses.
Barb

Caused by your illegal contol codes in the form field values (^) as in
<input type="hidden" name="item" value="b-6691^FRUIT OF THE LOOM T-SHIRT
CANADIAN DOLLARS^ ^op1^1^ ^^^^^^">

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.frontpagemvps.com/FrontPageNewsGroups/tabid/53/Default.aspx
_____________________________________________


| Hi there,
| I am having a problem with Netscape and firefox in that I have a
shopping
| cart on my web site and it works well with explorer but not these other
two.
| What happens is that when you click on for example size or color when
there
| are options to choose, not all of the wording of the option shows up,
but if
| you refresh the screen all of a sudden all of the wording on the option
| shows up. I am totally baffled. there must be something in the html
coding
| for the shopping cart that I am missing that is causing the problem.
| If you go to
| http://www.t-shirt-barn.com/Appaloosas.htm
| and click on the middle picture, item A2388 and when that page comes up
if
| you try the different shopping cart items, you will see what I mean.
Unless
| the problem is just with my computer. Please check it out with firefox
and
| Netscape and let me know please.
| thanks so much,
| Barb
|
| --
| Barb
| www.t-shirt-barn.com
|
|

 

[Barbara Urquhart]

Hi folks,
thank you all for giving your advise. Your comments got me working harder
and I have found the problem but I still need your help and suggestions.
It seems the problem is in the tables that I have the shopping carts in. I
have them at 100% and I discovered that if I put them at a specific size
like 800 pixels, they work.
Now what I need help with is what size should the table be so that it will
look good on most size screens.
Your assistance and advise is so welcome and appreciated.
You can see the page where I was working on this at
www.t-shirt-barn.com/TEST.htm
Thanks,
Barb

 

[Ronx]

Bear in mind when setting your table size that 17% of internet users are
still using a screen set at 800x600, and many users with higher resolution
settings open their browsers in a small window - I use a resolution of
2560x1024, and a browser opened at 800x600.

Stats from http://www.thecounter.com/stats/2006/May/res.php