Problems upgrading to Windows 7

[Mike and Mary Normile]

I just received my upgrade Windows 7 disks. Ive followed the steps and
everything appears to be ready to upgrade for vista... Ive tried the upgrade
process 2 times and both times my computer got to 62% of the final part of
the install and sat there from11pm until 730 am.
what is the problem? bad software?

 

[Richard Urban]

You are trying to upgrade from Vista 32 bit to Windows 7 64 bit. It can't be
done. You have to do a clean install, not an upgrade.

 

[philo]

You are trying to upgrade from Vista 32 bit to Windows 7 64 bit. It
can't be done. You have to do a clean install, not an upgrade.

HUH?

the OP never stated that

 

[Guest]

Unplug all hardware except mouse/keyboard. Disable in BIOS all hardware like
network and sound.

 

[Rick Rogers]

Hi,

See: http://support.microsoft.com/default.aspx/kb/975253

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Richard Urban]

Have you not read about the upgrade snafu with the Student upgrades? Many of
the students have ordered the incorrect version and it stalls at 66% of the
final part of the upgrade. It then rolls back the upgrade. You need a clean
install to change to 64 bit from 32 bit. This fellow complains of the exact
same problem.

If it smells like a fish...............................

 

[Leroy]

Please repost your inquiry in the appropriate Windows 7 Answers Forum:
http://social.answers.microsoft.com/Forums/en-US/category/windows7