Problems navigating within docs

[Mike Webb]

Using Word XP (2002), with all SP's.
=============================
Our Executive Director called me over a few minutes ago; he's working on a
doc - trying to - and he can't get an insertion point. No matter what he
tries to do with his mouse (wireless), it just highlights the text. I tried
and was able to backtrack along a highlight to a single insertion
point/blinking cursor, but then when I moved the mouse or used the up/down
arrows, I get highlighting. We checked the menu's but can't see anything.
Just started happening. He also says he sees this now in Outlook 2003.

I'm baffled; is this something in Office XP on his laptop, or might it be
his wireless mouse?

 

[Suzanne S. Barnhill]

On the status bar, is EXT in black? If so, double-click it to turn it off.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Mike Webb]

Looks like that was it. He rebooted, EXT is greyed out now, and he can
navigate as before.

Thanks,
Mike