Problems installing Symantec Anti-Virus

H

Harry-in-Daegu

I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba Satellite
A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
downloaded from the ACERT website for home use. (Unmanaged, typical install).

For some reason, it gets to: Removing System Registry Values in the install
process, then says, "Rolling back action," and cancels the install. It says,
"The wizard was interrupted before Symantec Endpoint Protection could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again." I have restarted and
tried again, same thing.

Can somebody tell me what is going on and how to fix this?

Thank you.
 
F

FromTheRafters

Harry-in-Daegu said:
I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba
Satellite
A215. I'm trying to install Symantec Endpoint Protection (32-bit)
that I
downloaded from the ACERT website for home use. (Unmanaged, typical
install).

For some reason, it gets to: Removing System Registry Values in the
install
process, then says, "Rolling back action," and cancels the install.
It says,
"The wizard was interrupted before Symantec Endpoint Protection could
be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again." I have
restarted and
tried again, same thing.

Can somebody tell me what is going on and how to fix this?

Well, you tried to install it again, why not try downloading it again to
see if corruption was the issue.
 
V

Vista

why use symantec anything.

they are known to have MAJOR problems with all their software on vista and W7.

try MS Security Essentials instead.
free and provides much more functionality.

(e-mail address removed)



I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba Satellite
A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
downloaded from the ACERT website for home use. (Unmanaged, typical install).

For some reason, it gets to: Removing System Registry Values in the install
process, then says, "Rolling back action," and cancels the install. It says,
"The wizard was interrupted before Symantec Endpoint Protection could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again." I have restarted and
tried again, same thing.

Can somebody tell me what is going on and how to fix this?

Thank you.
 
P

Peter Foldes

Symantec Endpoint is the single exception for all Norton products that does work and
is used widely. Besides Endpoint is used with server based systems and is not for
Home based use.

Any other Norton product I recommend not to be installed or used because they cause
issues and they are a virus by itself.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

why use symantec anything.

they are known to have MAJOR problems with all their software on vista and W7.

try MS Security Essentials instead.
free and provides much more functionality.

(e-mail address removed)



I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba Satellite
A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
downloaded from the ACERT website for home use. (Unmanaged, typical install).

For some reason, it gets to: Removing System Registry Values in the install
process, then says, "Rolling back action," and cancels the install. It says,
"The wizard was interrupted before Symantec Endpoint Protection could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again." I have restarted and
tried again, same thing.

Can somebody tell me what is going on and how to fix this?

Thank you.
 

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