problems: corrupt, header changes will not save, run time error, e

[Help123456789]

I have word 2000 and many times when I open a doc that I previously created,
an error mssg pops up saying the doc is corrupt and tells me to copy and
paste this doc. I also get a run time error on occasion. And if I have a
footer that uses the page numbering system, pages are numbered correctly in
word but if I print to a printer or to adobe, then numbering does not work
(says page 5 of 5 as opposed to 5 of 12, for example). There are a few other
problems as well.

I un-installed and re-installed word and tried used "fix" as well but no
change.

 

[Stefan Blom]

See http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Note that re-installing Word can *not* be used to fix document corruption.

--
Stefan Blom
Microsoft Word MVP


in message
news:[email protected]...

 

[DeanH]

Sounds like the document maybe corrupt, especially if othert documents open
and work without incident.
Try copying all but the last paragraph mark into a new document, beware if
your document has section breaks (new page, continuous, etc.) within it, copy
upto the last paragraph mark in each section, ie do not copy over any section
breaks.
To show the paragragh marks, Ctrl+Shift+8 to toggle.
If this does not fix and/or other documents are affected. Rename the
Normal.dot to Normal.old and let Word create a new base template.
Hope this helps
DeanH

 

[Jay Freedman]

I have word 2000 and many times when I open a doc that I previously
created, an error mssg pops up saying the doc is corrupt and tells me
to copy and paste this doc. I also get a run time error on occasion.
And if I have a footer that uses the page numbering system, pages are
numbered correctly in word but if I print to a printer or to adobe,
then numbering does not work (says page 5 of 5 as opposed to 5 of 12,
for example). There are a few other problems as well.

I un-installed and re-installed word and tried used "fix" as well but
no change.

For the error messages, see
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

The page number problem is possibly something else. See
http://www.word.mvps.org/FAQs/AppErrors/PageXofY.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Stefan Blom]

If you are also having trouble running Word, see
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

--
Stefan Blom
Microsoft Word MVP


in message

 

[Help123456789]

Thanks. A few things:

1. after reading the info:
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm It appears to me that if
I use "formats + bullets and numbering" I will always invite corruption?
This is a feature I use all of the time so I will always have problems?


2. Dean said "If this does not fix and/or other documents are affected.
Rename the
Normal.dot to Normal.old and let Word create a new base template.
Hope this helps
DeanH "

Someone tried to help me find the Normal.dot and it was nowhere to be found.
We then tried the "remote assistance" feature but that would not work
either. So, can someone tell me how to find Normal.dot?

Thanks for any help.

 

[Stefan Blom]

in message

Thanks. A few things:

1. after reading the info:
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm It appears to me that
if
I use "formats + bullets and numbering" I will always invite corruption?
This is a feature I use all of the time so I will always have problems?

For safe numbering and bullets formatting in Word, use styles. See
http://www.shaunakelly.com/word/bullets/controlbullets.html and
http://www.shaunakelly.com/word/numbering/OutlineNumbering.html.

2. Dean said "If this does not fix and/or other documents are affected.
Rename the
Normal.dot to Normal.old and let Word create a new base template.
Hope this helps
DeanH "

Someone tried to help me find the Normal.dot and it was nowhere to be
found.
We then tried the "remote assistance" feature but that would not work
either. So, can someone tell me how to find Normal.dot?

With Word closed, search for normal.dot in Windows. Make sure to search for
hidden files and folders; then you should see it. Rename the file, and then
restart Word.

 

[Help123456789]

I found normal.dot but have two of them. I renamed one with no error messages but changing the other said doing so could make things unstable (like they are not already!) and I did it anyway. The icon changed from a word thing to that funny box that no applications know how to open. So, I hit undo. Should I change normal.dot to normal.old?
Thanks

 

[DeanH]

Read "Creating a new Normal.dot from scratch" on
http://word.mvps.org/faqs/apperrors/blankdocnotblank.htm

Were the two "Normal.dot" in the same folder?

DeanH