Problems and solutions server

[Dave T.]

For several weeks I have been unable to connect to the Microsoft
Problems and solutions server. When I try to look at the solutions to
various reported problems, a message pops up saying that Explorer is
unable to connect. My DSL connection is good, and it doesn't matter
whether I am using IE or Firefox. Am I alone here, or is this a known
recent Microsoft problem?
--
Dave T.


You can't imagine the extra work I had when I was a god. - Hirohito,
Emporer of Japan

 

[DDW]

For several weeks I have been unable to connect to the Microsoft
Problems and solutions server. When I try to look at the solutions to
various reported problems, a message pops up saying that Explorer is
unable to connect.

You're not missing a thing as far as I can tell.

Seriously. I've not found anything there at all.

My DSL connection is good, and it doesn't matter
whether I am using IE or Firefox. Am I alone here, or is this a known
recent Microsoft problem?

DDW

 

[Rick Rogers]

Hi,

I've seen no problems with connecting to the servers that support that
function. I would suspect that perhaps you may have either a caching issue,
or a malware problem. The first can be alleviated by running ipconfig
/flushdns from an elevated command prompt. The latter by formal malware
scanning while in safe mode.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Dave T.]

Hi,

I've seen no problems with connecting to the servers that support that
function. I would suspect that perhaps you may have either a caching
issue, or a malware problem. The first can be alleviated by running
ipconfig /flushdns from an elevated command prompt. The latter by formal
malware scanning while in safe mode.

Thanks Rick. No malware problem, but flushdns seems to have done the trick.

--
Dave T.


You can't imagine the extra work I had when I was a god. - Hirohito,
Emporer of Japan