Problem with users opening OFT's

S

skipjack

In my office we've got several users trying to access oft forms via a
hyperlink on one of our intranet sites. They're all using Office 2003.

I really don't know much about oft's other than the fact that they
should open a form template in outlook.

The wierd thing is, some of the users are able to open them, and some
of the users are only getting a blank email.

For the life of me, I can't figure out what the difference is between
the users who can, and the users who can't. (I've even got one user
that can open one form.. but not others).

I've narrowed it down to something on the machine because I've logged
into a machine that doesn't work and had the same problem myself.

It's almost as if the forms need to be registered someplace. Is there a
local security/registry setting that can allow forms in Outlook 2003?
All the threads I find on the web related to this same issue are
unanswered.
 
S

Sue Mosher [MVP-Outlook]

Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System. This means that if the .oft file is sent as a message attachment, the user must save it to the local hard drive first.

The article at http://support.microsoft.com/?id=907985 explains this change in more detail, suggests best practices, and provides registry keys that can return Outlook 2003 to the older, less secure behavior.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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