Problem with System Tools "Disk Cleanup"

[John E. Golden]

Hello,

I just downloaded all the available upgrades for the "Windows XP Home"
Operating System on my Compaq 2.5 MHz Celeron Desktop with 512 MB RAM.

Now, when I try to use "Disk Cleanup" in System Tools, the program opens
and just sits there forever saying that it's "compressing old files."

Anyone know how to fix this? I can't reload Windows because my computer did
not come with recovery discs,just a recovery partition on the hard disk.

Regards,
John E. Golden

 

[Carey Frisch [MVP]]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Simply click on Kelly's fix, download the registry fix, then run it.
(Note: Disable your antivirus program before running the repair script)

[Courtesy of Kelly Theriot, MS-MVP]


Applicable Microsoft Knowledge Base Article:

Disk Cleanup Tool Stops Responding While Compressing Old Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

--------------------------------------------------------------------------------------

:

| Hello,
|
| I just downloaded all the available upgrades for the "Windows XP Home"
| Operating System on my Compaq 2.5 MHz Celeron Desktop with 512 MB RAM.
|
| Now, when I try to use "Disk Cleanup" in System Tools, the program opens
| and just sits there forever saying that it's "compressing old files."
|
| Anyone know how to fix this? I can't reload Windows because my computer did
| not come with recovery discs,just a recovery partition on the hard disk.
|
| Regards,
| John E. Golden

 

[John E. Golden]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Simply click on Kelly's fix, download the registry fix, then run it.
(Note: Disable your antivirus program before running the repair script)

[Courtesy of Kelly Theriot, MS-MVP]


Applicable Microsoft Knowledge Base Article:

Disk Cleanup Tool Stops Responding While Compressing Old Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

Thanks Carey,

I went to kelleys-korner and downloaded and ran the registry fix as you
suggested and now my "disk cleanup" is working again.

Regards,
John E. Golden