Mel said:
I subscribed to FYE Download Unlimited. For some reason, and I've worked
with their tech department. My computer is having a SSL/TLS issue. I have
another computer with Windows XP sp2 Professional and I can download the
music files to my hard drive. This computer I'm on now, will not let me do
it at all. I can stream the music but it will not let me download.
This is what the error says:
It looks as if the same error is plaguing your computer. ERROR
UserSession - RefreshMediaDevicesTable failed.
System.Net.WebException: The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure
channel.
System.Security.Authentication.AuthenticationException: The remote
certificate is invalid according to the validation procedure.
And Tech support said it's a problem with this computer because my other
computer can download.
How would I fix this SSL/TLS issue? I've gone into Internet Options and
cleared the certificate slate. Made sure that SSL 2.0 and 3.0 is checked and
TLS is checked.
Any help would be appreciated.
Hi Me,
PRB: "System.Net.WebException. The Underlying Connection Was Closed.
http://support.microsoft.com/kb/823177
http://support.microsoft.com/kb/915599
<Q>
Error message 5
This problem may occur when one or more of the following conditions are true:
You are using an invalid client certificate or an invalid server certificate.
You are experiencing a TCP connection problem.
The client computer is sending lots of data.
A time-out setting on the server or on another network device is set too low.
You are experiencing an HTTPS protocol compatibility problem.
For TCP connection problems, see resolutions A, D, E, F, and O. For client
certificate problems and server certificate problems, see resolutions H and
I. For HTTPS protocol compatibility problems, see resolution J.
</Q>
1- try these steps:
a- Click Start >> Double click Control Panel.
b- In the Control panel Double click Networking and Internet Connections.
c- On the Networking and Internet Connections Double click Internet
Options.
d- On the IE Properties window click on Advanced Tab and scroll down
under this Option and uncheck these boxes:
[&] Browsing
[ ] Enable Third Party Browser extension Uncheck this
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.
Then Option and check these boxes:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Another Click on Content and click on [Certificates....] and try to renew
or see what Certificate you have there.
Click [OK] to confirm your Changes and close the IE properties Reboot and
see if you could access
http://.
2- If still no joy try this:
Open a run command and type:
regsvr32 softpub.dll click [ok]
regsvr32 initpki.dll click [ok]
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
3- If all Fail try this command :
sfc /scannow get your XP CD handy to insert it if been asked so by the
System.
Please perform one sttep (1,2,3) at a time and reboot your machine and see if
that resolved the issue.
=> Another method:
= Open a run command and type in:
regsvr32 w3ssl.dll click [OK]
Open a run command and type in:
servics.msc click [OK]
On the service control panel locate this service and make sure it started
Manual:
HTTP SSL
Reboot you machine and see if you could access any
http://?.
= If still no joy, try to check the Prefixes on the Registry editor as follow:
Open a run command and type in:
regedit click [OK] and locate these keys:
[-]HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix =
[ab] (Default) REG_SZ http://
[-]HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\Prefixes=
[ab] ftp REG_SZ ftp://
[ab] gopher REG_SZ gopher://
[ab] home REG_SZ http://
[ab] mosaic REG_SZ http://
[ab] WWW REG_SZ http://
Check the service here:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP =
[ab](Defaul) REG_SZ
[ab]Description REG_SZ
[ab]DisplayName REG_SZ HTTP
[ON]ErrorControl REG_DWORD 0x00000001 (1)
[ab]ImagePath REG_EXPAND_SZ System32\drivers\HTTP.sys
[ON]Start REG_DWORD 0x00000003 (3)
[ON]Type REG_DWORD 0x00000001 (1)
Download the winsockfixer from here:
http://www.nasstec.co.uk/tools.html
Scan your machine for malware and viruse with an up2 date security software.
HTH.
Please let us know.
Regards,
nass
