Problem with Remote Desktop Options

K

kelmel

We are using Remote Desktop for our administrators to connect to a new
server. We want to go ahead and set up the options and credentials but some
workstations have this ability and other workstations don't. Why? When I
open up my own Remote Desktop (V 6.0), I am able to put the remote address
in, but when I click Options, it tells me that it will ask me for my
credentials when I connect. We want these settings automatic for our users.
Our users are running Windows XP SP2 and SP3. Would the service pack make a
difference? Thanks for the help!
 
T

Thee Chicago Wolf

We are using Remote Desktop for our administrators to connect to a new
server. We want to go ahead and set up the options and credentials but some
workstations have this ability and other workstations don't. Why? When I
open up my own Remote Desktop (V 6.0), I am able to put the remote address
in, but when I click Options, it tells me that it will ask me for my
credentials when I connect. We want these settings automatic for our users.
Our users are running Windows XP SP2 and SP3. Would the service pack make a
difference? Thanks for the help!

SP3 now comes with Remote Desktop 6.1 and a couple of the changes in
6.1 may be what's causing this.

- Thee Chicago Wolf
 
T

Thee Chicago Wolf

We are using Remote Desktop for our administrators to connect to a new
server. We want to go ahead and set up the options and credentials but some
workstations have this ability and other workstations don't. Why? When I
open up my own Remote Desktop (V 6.0), I am able to put the remote address
in, but when I click Options, it tells me that it will ask me for my
credentials when I connect. We want these settings automatic for our users.
Our users are running Windows XP SP2 and SP3. Would the service pack make a
difference? Thanks for the help!

Additionally, you can update your SP2 folks to the Remote Desktop
Client 6.1 by getting the update from here:
http://www.microsoft.com/downloads/...3D-BDBD-4983-92F7-479E088570AD&displaylang=en

- Thee Chicago Wolf
 
P

PA Bear [MS MVP]

Our users are running Windows XP SP2 and SP3. Would the service pack make
a
difference?

Yes. See...

You cannot connect to a remote computer or start a remote application when
you use Terminal Services Web Access or Remote Web Workspace on a Windows XP
SP3-based computer:
http://support.microsoft.com/kb/951607

===========================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 
T

Thee Chicago Wolf

Thank you so much. I will try updating the client and see what happens.

Sure. Let me know how it goes.

- Thee Chicago Wolf
 

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