Problem with Remote Access Connection Manager

[Mike Murphy]

This machine has been upgraded from XP Home to XP Pro and
is a member of a Windows 2000 domain. The user is a local
admin of the machine.

The problem we are experiencing is that this service will
not start, keeping us from being able to create dial-up
and VPN connectoids. When trying to start manually from
the Services dialog, it fails with the complaint "Access
denied". When we check the Event Viewer we see:

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20071
Date: 7/15/2003
Time: 3:30:30 PM
User: N/A
Computer: (hostname)
Description:
The Point to Point Protocol module C:\WINDOWS\System32
\rastls.dll returned an error while initializing. The
request is not supported.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 32 00 00 00 2...

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20151
Date: 7/15/2003
Time: 3:30:30 PM
User: N/A
Computer: (hostname)
Description:
The Control Protocol EAP in the Point to Point Protocol
module C:\WINDOWS\System32\rasppp.dll returned an error
while initializing. The request is not supported.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 32 00 00 00 2...

Event Type: Error
Event Source: Rasman
Event Category: None
Event ID: 20063
Date: 7/15/2003
Time: 3:30:30 PM
User: N/A
Computer: (hostname)
Description:
Remote Access Connection Manager failed to start because
the Point to Point Protocol failed to initialize. The
request is not supported.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 32 00 00 00 2...

Event Type: Error
Event Source: Rasman
Event Category: None
Event ID: 20035
Date: 7/15/2003
Time: 3:30:53 PM
User: N/A
Computer: (hostname)
Description:
Remote Access Connection Manager failed to start because
it could not create buffers. Restart the computer. Access
is denied.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 05 00 00 00 ....

I was not able to find anything in the Knowledge Base
about this in ANY version of Windows. Any ideas would be
appreciated.

-Mike

 

[Ken Wickes [MSFT]]

Try this

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441