Problem with registry fix?

[Susan]

I am a volunteer trying to help person on the Dell forums who had a L2Me
infection. The winlogon defaults in the registry were wiped out. Now I
have been trying to get victim to download a regfix to replace/merge the
defaults. However everytime he tries to do the merge, he gets the following
error.
Cannot import C:\winlogondefaults.reg: Error accessing the registry.

I know that it is not a problem with the registry fix because it is the
standard fix from
http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe
and I have also tried it.

I am so puzzled by this because another registry fix worked for victim. It
seems this error is tied to the 2nd Hkey entry.
Victim posted the following:

So opened C:\winlogondefaults.reg with notepad & copied the 1st hkey entry
in C:\winlogondefaults.reg to a blank notepad, saved as "All fIles"

and it also updated successfully. Figure that ???

However, when I tried again with the 2nd Hkey entry in:
C:\winlogondefaults.reg: did not update, i got the dreaded

"Error accessing the registry"

======================================

Can anyone offer some suggestions please?

Susan

 

[Kelly]

Post the .reg file here, Susan.

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Ronnie Vernon MVP]

I am a volunteer trying to help person on the Dell forums who had a
L2Me infection. The winlogon defaults in the registry were wiped
out. Now I have been trying to get victim to download a regfix to
replace/merge the defaults. However everytime he tries to do the
merge, he gets the following error.
Cannot import C:\winlogondefaults.reg: Error accessing the registry.

I know that it is not a problem with the registry fix because it is
the standard fix from
http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe
and I have also tried it.

I am so puzzled by this because another registry fix worked for
victim. It seems this error is tied to the 2nd Hkey entry.
Victim posted the following:

So opened C:\winlogondefaults.reg with notepad & copied the 1st hkey
entry in C:\winlogondefaults.reg to a blank notepad, saved as "All
fIles"

and it also updated successfully. Figure that ???

However, when I tried again with the 2nd Hkey entry in:
C:\winlogondefaults.reg: did not update, i got the dreaded

"Error accessing the registry"

======================================

Can anyone offer some suggestions please?

Susan

You posted links to EXE files and I doubt that anyone will be willing to take a chance on downloading these.

Post the 'contents' of the .reg files here and somebody may be able to diagnose why these are not working.

 

[Rick \Nutcase\ Rogers]

I'd suspect the user account has insufficient privileges to make changes to
the HKLM branch of the registry via the .exe file.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Susan]

http://forums.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=10604
This is the above thread and you can see the various logs.

 

[Susan]

Never mind-- it worked finally!

http://forums.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=10604
This is the above thread and you can see the various logs.