Problem with Posting to E-mail with Netscape

[Guest]

Hi, I have a form that is a subscription to a newsletter, the customer enters
his e-mail address and press submit, In IE everything works fine, we receive
a e-mail with the customers e-mail and the customer is redirected to the
confirmation page.

In Netscape, when the customer hits submit, it creates and e-mail in their
default
mail program and never completes or goes to the confirmation page.

Please help

 

[Chris Leeds, MVP-FrontPage]

that's very unusual.
can you provide a URL for this page?

--
Chris Leeds,
Microsoft MVP-FrontPage

Make More Money with Less Work
Let Your Clients Control Their Content With Just A Browser!
http://contentseed.com/

 

[Guest]

I have seen this happen a few times..

The reason is the submit button contains a hyperlink (E-Mail). IE will
still submit the form fine, but Netscape, Firefox, and others ignore the
submit and bring up the e-mail program.

Check your submit button and make sure you have not created an e-mail link.
If you have, remove the link and everything should be fine.

JDR
*************

 

[Guest]

I have seen this happen a few times..

The reason is the submit button contains a hyperlink (E-Mail). IE will
still submit the form fine, but Netscape, Firefox, and others ignore the
submit and bring up the e-mail program.

Check your submit button and make sure you have not created an e-mail link.
If you have, remove the link and everything should be fine.

JDR
*************

 

[Guest]

Sorry, it wasn't clear where to type. I have a similar problem. I have an
order form which when filled out the customer hits "submit". The submit
button is linked to my confirmation page (I double checked this) not any
e-mai. In IE the confirmation fields are perfectly merged and the customer
sees Dear Dave, but in Netscape the letter does not merge the info in the
fields and you get Dear Firstname.

In IE an email is gererated and sent to me of the results of the form. This
is done through the Form Properties Boxes where you can specifiy where the
results are to be sent. In Netscape no e-mail is sent.

As I said, I checked my hyperlinks so I do not think this is the problem.
Here is the page if you want to check it.

http://editionsilvertrust.com/USOnlineOrderForm.htm

Thanks for your help

 

[Ronx]

Change

<a href="USConfirmation.htm">
<input type="submit" value="Submit" name="Submit"></a><b>&nbsp;</b></p>
</form>

to

<input type="submit" value="Submit" name="Submit"></p>
</form>

The confirmation page is specified in form properties, never "wrap" the
submit button in a hyperlink.

 

[Guest]

Thank you JDR!!!! I have been trying to solve this problem for 3 weeks and no
one has seemed have any idea. Interestingly, I did not add the hyperlink on
my submit button. At least I don't remember adding it. I wonder if it is
automatically added from the Form Properities box after you fill in an e-mail
address. Anyway, thank you again for solving a very vexing problem. Much
appreciated.