Problem with Outlook Express Email

[EmailBob]

Help--Outlook Express (OE) prompt 15 sec after
opening: "encountered Problem, Must close,send report to
MS". I Click on "send report" and msg appears to have
been sent (numerous times) but no feedback from MS. If do
not send report or do not close, email program stops
responding. OE is part of MS Internet Explorer and I have
downloaded Explorer 6.0 Sp1 but that did not help. Any
Idea or suggestions for fixing this problem would be
appreciated.
Thanks

 

[artsy]

I had the same problem. Usually if I restarted my
computer that took care of it. Also cleaning up the
memory helps. (I know it's wierd!) There is also a "Hot
Fix" from microsoft that will fix this. Just go to
www.microsoft.com and click the program you have (ex.
Windows XP or ME ec.) Then click updates. That should fix
it.

 

[PA Bear]

Check your system for "hijackware".

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

I highly recommend using HijackThis
(http://www.spywareinfo.com/~merijn/files/hijackthis.zip) to identify and
assist in the removal of these bad guys. **Post your files to
http://forums.spywareinfo.com/, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp