Problem with Normal.dot or formatting???

[Guest]

Hi, My problem is that when I open Word 2003, or a new document etc, the cursor is right at the top edge of the page instead of under the margin. There does not appear to be a margin at the top and bottom of the page. I have tried using and old document and deleting all the text and saving it as normal.dot and deleting the old one, but when I open a new doc is has exactly the same problem This makes me think that mayeb it is a format setting or style or something that applies itself to all new documents as soon as they open (or maybe I am talking rubbish). I am very frustrated have spent ages trying to put this right. It was working okay but I think I just hit a few wrong keys when typing a letter once and got this problem appear.

I have Win XP Pro and Word 2003. When I use word under a different user, it works fine, but different users have a different normal.dot. I have tried copying the normal.dot from a different user and still I get the same problem HELP! PLEASE!

Thanks,
Wayne

 

[Bill Foley]

Open Word, put your cursor at the very top of the page. Cursor should turn
into an up and down arrow with "Show white space". Click. Close Word.
Re-open Word. Is it all better?

--
Bill Foley, Microsoft MVP (PowerPoint)
Microsoft Office Specialist Master Instructor - XP
www.pttinc.com
Check out PPT FAQs at: http://www.rdpslides.com/pptfaq/

Hi, My problem is that when I open Word 2003, or a new document etc, the

cursor is right at the top edge of the page instead of under the margin.
There does not appear to be a margin at the top and bottom of the page. I
have tried using and old document and deleting all the text and saving it as
normal.dot and deleting the old one, but when I open a new doc is has
exactly the same problem This makes me think that mayeb it is a format
setting or style or something that applies itself to all new documents as
soon as they open (or maybe I am talking rubbish). I am very frustrated have
spent ages trying to put this right. It was working okay but I think I just
hit a few wrong keys when typing a letter once and got this problem appear.

I have Win XP Pro and Word 2003. When I use word under a different user,

it works fine, but different users have a different normal.dot. I have tried
copying the normal.dot from a different user and still I get the same
problem HELP! PLEASE!

 

[Suzanne S. Barnhill]

See http://home.earthlink.net/~wordfaqs/WhiteSpace.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Hi, My problem is that when I open Word 2003, or a new document etc, the

cursor is right at the top edge of the page instead of under the margin.
There does not appear to be a margin at the top and bottom of the page. I
have tried using and old document and deleting all the text and saving it as
normal.dot and deleting the old one, but when I open a new doc is has
exactly the same problem This makes me think that mayeb it is a format
setting or style or something that applies itself to all new documents as
soon as they open (or maybe I am talking rubbish). I am very frustrated have
spent ages trying to put this right. It was working okay but I think I just
hit a few wrong keys when typing a letter once and got this problem appear.

I have Win XP Pro and Word 2003. When I use word under a different user,

it works fine, but different users have a different normal.dot. I have tried
copying the normal.dot from a different user and still I get the same
problem HELP! PLEASE!

 

[Guest]

Suzanne, thank you. Bill pipped you to the post with the quick fix, but I read your website and it is good to know the reason why.
Thankyouverymuch,
Wayne

 

[Guest]

Fantastic! I knew the answer to this nagging issue would be simple - that
doesn't make it simple to determine! Since installing Office 2003 a couple
of days ago, I have been plagues with this annoying problem. I wonder why MS
would have Word 2003 default to this? Oh well, no matter now - thanks,
you've earned the Tylenol Remedy of the Day Award.

Jeff

 

[Suzanne S. Barnhill]

Word 2003 does *not* default to this view. Most likely you inadvertently
clicked in the wrong place.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Who me?! Click in the wrong place?! ;-) You're probably correct about that.
Maybe MS could add something to the Help files within Word about the 'show
white space' feature. I was unable to find it in Help if it's already there.
I had never run across the 'show white space' feature in all the years I've
used Word. I bet there are a couple of other things Word can do that I
haven't found! ;-)

Thanks,
Jeff Menard

 

[Suzanne S. Barnhill]

This feature is new in Word 2003. If you type "white space" into Word's
Answer Wizard, the first topic listed is "Show or hide white space in print
layout view." Unfortunately, this assumes that you know this term. If you
type "missing header," one of the hits is "Troubleshoot headers and
footers." The first section of this topic is promising: "The headers and
footers have disappeared." Unfortunately, if you expand this heading, there
is no mention of white space. This is not surprising, as the built-in Help
rarely manages to keep pace with new features. FWIW, that Help topic does
provide the answers to a lot of other FAQs.

If you use the Knowledge Base Search option (under "Other places to look"),
you get a lot of articles about missing headers in email messages and the
like, but if you use Advanced Search to limit the search to Word 2003
(you'll have to reenter the "missing header" search term), the first hit is
"Documents open with no margins visible in Word 2003"
(http://support.microsoft.com/?kbid=838674), which provides the correct
answer.

One of the suggestions that was made for Word 12 was to require a Ctrl+click
to Show/Hide White Space. I don't yet know whether that recommendation has
been (or will be ) implemented.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

I just came across this post today . . . this issue has been driving me crazy
too and I haven't had the time to research it until today. Too bad this
information isn't listed somewhere under "Page Views" in the help section; it
seems that would be a much more logical place to find it. Maybe a suggestion
for future versions.

 

[Suzanne S. Barnhill]

As I said, Help seldom keeps pace with new features.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Open Word, put your cursor at the very top of the page. Cursor should turn
into an up and down arrow with "Show white space". Click. Close Word.
Re-open Word. Is it all better?

--
Bill Foley, Microsoft MVP (PowerPoint)
Microsoft Office Specialist Master Instructor - XP
www.pttinc.com
Check out PPT FAQs at: http://www.rdpslides.com/pptfaq/



cursor is right at the top edge of the page instead of under the margin.
There does not appear to be a margin at the top and bottom of the page. I
have tried using and old document and deleting all the text and saving it as
normal.dot and deleting the old one, but when I open a new doc is has
exactly the same problem This makes me think that mayeb it is a format
setting or style or something that applies itself to all new documents as
soon as they open (or maybe I am talking rubbish). I am very frustrated have
spent ages trying to put this right. It was working okay but I think I just
hit a few wrong keys when typing a letter once and got this problem appear.
it works fine, but different users have a different normal.dot. I have tried
copying the normal.dot from a different user and still I get the same
problem HELP! PLEASE!