Problem with network adapters on this computer

M

maze84

Just recently I turned on my laptop that runs Windows Vista Home premium and
it won't identify the network. I haven't changed any of the settings on my
laptop and it just started doing this. It will connect to my wireless
network, but it says the Access is Local Only. There is a strong signal and
everything and my roommate that has the exact same computer has no problem
connecting and getting online.

Whenever I access the Network and Sharing Center and click on the red X to
find out what the problem is, a window pops up and says "There might be a
problem with one or more network adapters on this computer. It gives me 3
options for repair: Restart the DHCP client service. Plug a cable into the
network adapter "Local Area Connection". Automatically get new IP settings
for the network adapter "Wireless Network Connection" I have tried all three
of these and none of them work.

I would appreciate any suggestions to resolve this problem.
thanks
 
B

Barb Bowman

what model router? what hardware revision and firmware?

please post the text output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/


Just recently I turned on my laptop that runs Windows Vista Home premium and
it won't identify the network. I haven't changed any of the settings on my
laptop and it just started doing this. It will connect to my wireless
network, but it says the Access is Local Only. There is a strong signal and
everything and my roommate that has the exact same computer has no problem
connecting and getting online.

Whenever I access the Network and Sharing Center and click on the red X to
find out what the problem is, a window pops up and says "There might be a
problem with one or more network adapters on this computer. It gives me 3
options for repair: Restart the DHCP client service. Plug a cable into the
network adapter "Local Area Connection". Automatically get new IP settings
for the network adapter "Wireless Network Connection" I have tried all three
of these and none of them work.

I would appreciate any suggestions to resolve this problem.
thanks
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
M

maze84

Barb Bowman said:
what model router? what hardware revision and firmware?

please post the text output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/



--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Barb,

Thanks for helping me. The router I have is a 54MBPS Wireless Router WGR614
v6.

I'm not sure what you mean by firmware. I am definitely a novice with
computers. Please bare with me. I followed your instructions and below is
what I pasted from the command prompt.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : matt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connecti
on
Physical Address. . . . . . . . . : 00-0C-F1-D8-B8-27
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 7:28:15 AM
Lease Expires . . . . . . . . . . : Tuesday, March 18, 2008 7:28:15 AM

C:\Documents and Settings\Owner>


Thanks!
 
B

Barb Bowman

you posted about an issue with Vista Home Premium but posted from a
Windows XP machine. If the issue is on a Vista computer, that is the
info that is needed. Paste it into a txt file in notepad and copy it
to a working machine.

Thanks for helping me. The router I have is a 54MBPS Wireless Router WGR614
v6.

I'm not sure what you mean by firmware. I am definitely a novice with
computers. Please bare with me. I followed your instructions and below is
what I pasted from the command prompt.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : matt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connecti
on
Physical Address. . . . . . . . . : 00-0C-F1-D8-B8-27
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 7:28:15 AM
Lease Expires . . . . . . . . . . : Tuesday, March 18, 2008 7:28:15 AM

C:\Documents and Settings\Owner>
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
M

Mysty723

I actually had the Same Issue; loosing my Home Network and it would say I had
Local Access Only. Well I just posted a New Thread letting people know what
I did to solve my Problem. I went out and bought a New Vista Certified
Router; and its been over a week now and I havent lost my Internet Home
Network once and I have increased speed now as well. I used to have to
Reboot to get my Home Network back; but now I have a Connection all the time;
after it wakes; no random disconnects or losses. It was well worth the money
to resolve the issue. It actually makes sense that with a New OS we would
have to upgrade some of our Hardware to get the most out of Vista.
 
M

maze84

Sorry about that Barb. Here is the correct information from my laptop.

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Matt>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Matt-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
Physical Address. . . . . . . . . : 00-16-CF-FA-A2-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1A-92-4C-4A-97
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::880:c8b4:e7b2:4b1f%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.75.31(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : pen.apac.dell.com
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Controlle
r
Physical Address. . . . . . . . . : 00-19-B9-58-23-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.pen.apac.dell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{1374EF07-226A-4786-AE61-621A48061
B7E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Matt>
Barb Bowman said:
you posted about an issue with Vista Home Premium but posted from a
Windows XP machine. If the issue is on a Vista computer, that is the
info that is needed. Paste it into a txt file in notepad and copy it
to a working machine.

Thanks for helping me. The router I have is a 54MBPS Wireless Router WGR614
v6.

I'm not sure what you mean by firmware. I am definitely a novice with
computers. Please bare with me. I followed your instructions and below is
what I pasted from the command prompt.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : matt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connecti
on
Physical Address. . . . . . . . . : 00-0C-F1-D8-B8-27
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 7:28:15 AM
Lease Expires . . . . . . . . . . : Tuesday, March 18, 2008 7:28:15 AM

C:\Documents and Settings\Owner>
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
B

Barb Bowman

make sure you have applied the latest firmware
http://kbserver.netgear.com/products/wgr614v6.asp

unbind IPv6
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/


we've seen issues with the v6 WGR614.
http://winqual.microsoft.com/HCL/Pr...&sv=&f=&pn=WGR614v6 - v1.0.128_1.0.1&oid=6292

if unbinding IPv6 doesn't solve your problem along with updating the
firmware, please check that you have the latest driver for the Dell
1390 wireless card available from the Dell support site.


Sorry about that Barb. Here is the correct information from my laptop.

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Matt>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Matt-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
Physical Address. . . . . . . . . : 00-16-CF-FA-A2-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1A-92-4C-4A-97
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::880:c8b4:e7b2:4b1f%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.75.31(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : pen.apac.dell.com
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Controlle
r
Physical Address. . . . . . . . . : 00-19-B9-58-23-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.pen.apac.dell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{1374EF07-226A-4786-AE61-621A48061
B7E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Matt>
Barb Bowman said:
you posted about an issue with Vista Home Premium but posted from a
Windows XP machine. If the issue is on a Vista computer, that is the
info that is needed. Paste it into a txt file in notepad and copy it
to a working machine.

Thanks for helping me. The router I have is a 54MBPS Wireless Router WGR614
v6.

I'm not sure what you mean by firmware. I am definitely a novice with
computers. Please bare with me. I followed your instructions and below is
what I pasted from the command prompt.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : matt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connecti
on
Physical Address. . . . . . . . . : 00-0C-F1-D8-B8-27
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 7:28:15 AM
Lease Expires . . . . . . . . . . : Tuesday, March 18, 2008 7:28:15 AM

C:\Documents and Settings\Owner>
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
B

bolita

Hello Barb:
I have a problem and I really don't know if its a Windows problem or is a
problem with the dhcp server of my AP.
When I configure the AP to have web authentication I have problems to get
a valid IP address, and when I type ipconfig -all I notice that the IP that I
got is the autoconfiguration IP address, I'm using Windows Vista, but
sometime even in XP this feature fails,could you help me to figure out if the
error is with IP autoconfiguration in windows or in the AP dhcp server???
thanks
regards
bolita
 

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