Problem with integrated Smartcard reader

[none]

I'm hoping I am in the right place for my problem.

I recently installed a Dell USB keyboard which has a smartcard reader built
in. Running Win XP Pro SP2. As soon as I plugged it in XP recognized the
board and reader and installed Windows drivers for both. I have SD0, SD1,
and SD2 CardReader Disk Drive entries in my Hardware Manager, and they all
show as working properly.

I have a smartcard that I know works on an ACR38 reader (which I do not
have), but I can't "see" this card on my system. At a minimum, should I be
able to see a drive entry of some sort in File Manager for the CardReader
"drive"? Even though XP installed its own drivers, do I need to install the
Dell-supplied card reader driver? I'm trying to figure out how to see it at
XP's level before trying my application software.

 

[Shenan Stanley]

I'm hoping I am in the right place for my problem.

I recently installed a Dell USB keyboard which has a smartcard
reader built in. Running Win XP Pro SP2. As soon as I plugged it in
XP recognized the board and reader and installed Windows drivers
for both. I have SD0, SD1, and SD2 CardReader Disk Drive entries in
my Hardware Manager, and they all show as working properly.

I have a smartcard that I know works on an ACR38 reader (which I do
not have), but I can't "see" this card on my system. At a minimum,
should I be able to see a drive entry of some sort in File Manager
for the CardReader "drive"? Even though XP installed its own
drivers, do I need to install the Dell-supplied card reader driver?
I'm trying to figure out how to see it at XP's level before trying
my application software.

Always install the hardware drivers from the manufacturer... Microsoft
usually had nothing to do with your hardware - so my advice is not to depend
on Microsoft for the drivers (no matter in what way they offer them.) ;-)