Problem with file lsapp.exe

[Guest]

I'm fixing my neighbor's computer. The problem is everytime you try to access the internet through IE 6 you get an error saying cannot find lsapp.exe file and then the computer shuts down. Anyone have an idea what the problem is?

 

[Ramesh [MVP]]

Assuming LSASS.EXE - Which is nothing but Sasser Worm:
See here for removal: http://www3.telus.net/dandemar/sasser.htm

 

[H Leboeuf]

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
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I'm fixing my neighbor's computer. The problem is everytime you try to

access the internet through IE 6 you get an error saying cannot find
lsapp.exe file and then the computer shuts down. Anyone have an idea what
the problem is?