problem with ATI Radeon 9800 Pro - please help

[Adam]

Well, it's installed and working for now. I'll have to
let it run overnight to see how it goes.

The thing that isn't perfect is the VGA cooler is so high that
it sticks out of the case and is not compatible with
the case cover (if I ever need to put it on).

Also, not sure why but, on bootup, the Windows logo bitmap has
a bunch of bad pixels at random places. After that, all looks fine.
Any ideas?

Well, the system has been running practically non-stop with
the VGA cooler installed since Friday evening. And,
all still looks fine with the exception of the shower of
bad pixels on the Windows "logo.sys" bitmap at startup.
Anyone know what's wrong?

 

[Buffalo]

Well, the system has been running practically non-stop with
the VGA cooler installed since Friday evening. And,
all still looks fine with the exception of the shower of
bad pixels on the Windows "logo.sys" bitmap at startup.
Anyone know what's wrong?

Happy to hear it's working well.
Perhaps the bitmap for the Windows Logo is corrupted.
You may be able to run SFC and replace it with one from your setup disk or
install one of the many other logos available on the Internet.
It is located: C:\Windows\Logos.sys and is around 130kb.

 

[Adam]

Happy to hear it's working well.
Perhaps the bitmap for the Windows Logo is corrupted.
You may be able to run SFC and replace it with one from your setup disk or
install one of the many other logos available on the Internet.
It is located: C:\Windows\Logos.sys and is around 130kb.

It looks more like the "logo.sys" (not "logos.sys") bitmap. But,
"logo.sys" is NOT located in C:\Windows. It is located in
C:\BACKUP and C:\Windows\OPTIONS\CABS only.

Also, the PCI video card did not show a light shower of bad pixels.

 

[Buffalo]

It looks more like the "logo.sys" (not "logos.sys") bitmap. But,
"logo.sys" is NOT located in C:\Windows. It is located in
C:\BACKUP and C:\Windows\OPTIONS\CABS only.

Also, the PCI video card did not show a light shower of bad pixels.

You are correct about logo.sys and logos.sys.
Perhaps you could try uninstalling your AGP video card drivers and
installing the latest ones.
I'm out of ideas.
Hope your Radeon continues to work well otherwise.
PS: Perhaps you should try uninstalling your PCI vid drivers, before
installing the new AGP drivers.

 

[Adam]

You are correct about logo.sys and logos.sys.
Perhaps you could try uninstalling your AGP video card drivers and
installing the latest ones.
I'm out of ideas.
Hope your Radeon continues to work well otherwise.
PS: Perhaps you should try uninstalling your PCI vid drivers, before
installing the new AGP drivers.

Okay, I'll try playing around with the drivers. Thanks!

 

[Jason San Diego]

I have the same problem with my card. This is what is happening with mine,
not sure if it's the exact same as yours. If you take the 4 pin power
connector off the card, see if one of the pins on the card is a little
darker than the rest. And look and the power connectopr coming ffrom the
power supply and see if it's got a dark spot. Mine seems to have a short or
something that burns out the power lead from the power supply. If I clean
off the power pins on the card, I can get it working again for a few months.
I started buying power adapter cables, the 5.25 fd to 3.5 fd ones, they cost
about $2 and then I don't have to worry about messing up the power supply.

hope that helps.

My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.

One word........HEAT

That's about as concise and precise as it gets. ;o)

 

[Adam]

Yes, the red/power pin on the molex connector was a bit brown.
So, I used DeoxIT to clean the male connector on the video card.
Then, I added a Y-cable in between the video card and
the power supply. I no longer use the female connector from
the power supply that has a burnt red/power pin. Not sure if
the 5.25 fd to 3.5 fd power adapter cables that you refer to are
similar to the Y-cable that I inserted. Do you have a link?

The Y-cable works great since I don't have to yank on
the power connector on the video card. Wish I used one from
the beginning.

I have the same problem with my card. This is what is happening with mine,
not sure if it's the exact same as yours. If you take the 4 pin power
connector off the card, see if one of the pins on the card is a little
darker than the rest. And look and the power connectopr coming ffrom the
power supply and see if it's got a dark spot. Mine seems to have a short or
something that burns out the power lead from the power supply. If I clean
off the power pins on the card, I can get it working again for a few months.
I started buying power adapter cables, the 5.25 fd to 3.5 fd ones, they cost
about $2 and then I don't have to worry about messing up the power supply.

hope that helps.

My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.



One word........HEAT

That's about as concise and precise as it gets. ;o)

 

[Jason San Diego]

yeah, its about the same as a y connector, only a single connection.

http://cgi.ebay.com/5-25-To-3-5-Pow...ryZ45342QQrdZ1QQssPageNameZWD1VQQcmdZViewItem

Yes, the red/power pin on the molex connector was a bit brown.
So, I used DeoxIT to clean the male connector on the video card.
Then, I added a Y-cable in between the video card and
the power supply. I no longer use the female connector from
the power supply that has a burnt red/power pin. Not sure if
the 5.25 fd to 3.5 fd power adapter cables that you refer to are
similar to the Y-cable that I inserted. Do you have a link?

The Y-cable works great since I don't have to yank on
the power connector on the video card. Wish I used one from
the beginning.

I have the same problem with my card. This is what is happening with
mine,
not sure if it's the exact same as yours. If you take the 4 pin power
connector off the card, see if one of the pins on the card is a little
darker than the rest. And look and the power connectopr coming ffrom the
power supply and see if it's got a dark spot. Mine seems to have a short
or
something that burns out the power lead from the power supply. If I clean
off the power pins on the card, I can get it working again for a few
months.
I started buying power adapter cables, the 5.25 fd to 3.5 fd ones, they
cost
about $2 and then I don't have to worry about messing up the power
supply.

hope that helps.

My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.



One word........HEAT


That's about as concise and precise as it gets. ;o)

 

[SumGuy]

yeah, its about the same as a y connector, only a single connection.

<snip>

LOL, same as a y connector...only not...

I'd call that an adapter. Y connectors resemble a "Y", hence their name.

 

[Adam]

It looks more like the "logo.sys" (not "logos.sys") bitmap. But,
"logo.sys" is NOT located in C:\Windows. It is located in
C:\BACKUP and C:\Windows\OPTIONS\CABS only.

Also, the PCI video card did not show a light shower of bad pixels.

Bootup using a different boot partition from a different HDD reduces
the chance of a corrupt "io.sys" file, which contains
the default Windows startup logo screen when "logo.sys" does not exist.

 

[Adam]

You are correct about logo.sys and logos.sys.
Perhaps you could try uninstalling your AGP video card drivers and
installing the latest ones.
I'm out of ideas.
Hope your Radeon continues to work well otherwise.
PS: Perhaps you should try uninstalling your PCI vid drivers, before
installing the new AGP drivers.

Booting into Safe Mode really magnifies the shower of bad pixels problem.
Doesn't this eliminate the ATI AGP video card as the cause of the problem?