Problem with accessing shares.

[Guest]

I am having a problem access shares after a recovery of the data. I have an
NT server that is used for my main storage server. We recently had 2 drives
fail and had to restore all the data and since the failure I cannot access
the shares using the server name. If I do \\servername I get the following
“The account is not authorized to log in from this station." But if I do
\\IPaddress I have no problem. I am guessing it has something to do with DNS
but I am unable to find anything wrong. I do have 1 machine that can connect
either way and has no problem (Which is my machine). I don't think it is
because I am the administrator due to I can long onto another machine and I
will have the problem. Also as a side note I have about 6 or 7 people that
when I connect using \\IPaddress it ask for a username and password.

 

[Kevin D. Goodknecht Sr. [MVP]]

I am having a problem access shares after a recovery of the data. I
have an NT server that is used for my main storage server. We
recently had 2 drives fail and had to restore all the data and since
the failure I cannot access the shares using the server name. If I
do \\servername I get the following "The account is not authorized to
log in from this station." But if I do \\IPaddress I have no
problem. I am guessing it has something to do with DNS but I am
unable to find anything wrong. I do have 1 machine that can connect
either way and has no problem (Which is my machine). I don't think
it is because I am the administrator due to I can long onto another
machine and I will have the problem. Also as a side note I have
about 6 or 7 people that when I connect using \\IPaddress it ask for
a username and password.

If it is NT4 it is not likely a DNS issue as long as NetBIOS over TCP/IP is
working. If the server is multi-homed it could be a bindings issue or a
Binding order issue.
The problem I have with your post is you don't give enough info, if nslookup
resolves servername to the correct IP then the problem doesn't lie in DNS
unless you have mixed your DNS servers in TCP/IP with internal and external
DNS servers. It is more likely with NT4 that it is a NetBIOS browser issue,
or WINS.



--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
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[Guest]

I think I have corrected the servername problem but I still have users that
get prompted for a username and password. It is a strange issue because I
have about 120 users and it only seems to affect about 12 of them. I try and
connect using \\ip address and before I even see the shares on the server I
am prompted to enter the username and password. I am not sure where to go
with this. All the users are in AD and are enabled. I don't see any
difference between their settings and with the settings of users that don't
have a problem. I can get them around it by using my username and password
but as soon as they log off or reboot they need to reconnect plus I don't
like giving them full rights to the directories.

 

[Guest]

It appears to happen when the user changes their password. The server was
recently demote from a domain server could this be the problem?

 

[Herb Martin]

It appears to happen when the user changes their password. The server was
recently demote from a domain server could this be the problem?

Probably not the direct problem (demoting), but it might
be peripherally related: Most likely is a DNS problem
and since you just demoted it from DC, perhaps it was also
a DNS server and set to use itself for that.

Check to make sure the Server (and the Client of course)
can authenticate, start with making sure DNS is right.

Each INTERNAL machine should use STRICTLY the
internal DNS server set on its NIC->IP properties.

Try DCDiag on all DCs and NetDiag on all non-DCs involved.

 

[Kevin D. Goodknecht Sr. [MVP]]

It appears to happen when the user changes their password. The
server was recently demote from a domain server could this be the
problem?

IT was demoted from a Domain Controller?
Is it a still a member of a domain?
As for why it prompts users for passwords after they change their password,
it is because the old password is being stored on the client. For this, in
Control panel, open user accounts, select the Advanced tab, click the Manage
Passwords button, and change the stored password.

Stored User Names and Passwords Credentials Are Stored for the Lifetime of
the Logon Session: http://support.microsoft.com/kb/281249/

Behavior of stored user names and passwords:
http://support.microsoft.com/kb/281660/en-us


--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps
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me remove the nospam. from my email address.
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It will strip signature out and more
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