Problem shutting down computer

[Guest]

I am using a desktop PC with Windows XP home. About 10days ago my PC suddenly
developed unusual shut-down procedure. I go to 'start', then 'Turn off
computer' and click on 'Turn off'. Nothing happens. I then repeat the same
procedure and my PC begins shut-down procedure without fail. This happens
every time I want shut down my PC.
Just before this unusual shut-down procedure started I had not installed any
new programs.

 

[Nobody]

How long do you wait for it to shut down?
Sometimes it doesn't respond immediately.
It is busy doing something else.

You can try to isolate the problem by
Killing each task using task manager.
Drop it down to the bare minimal tasks,
then try shutting down.

There are some tips here
http://aumha.org/win5/a/shtdwnxp.php

I would also check the Event Viewer in case something else is wrong
http://support.microsoft.com/kb/308427

HTH,

 

[Guest]

How long do you wait for it to shut down?
Sometimes it doesn't respond immediately.
It is busy doing something else.

You can try to isolate the problem by
Killing each task using task manager.
Drop it down to the bare minimal tasks,
then try shutting down.

There are some tips here
http://aumha.org/win5/a/shtdwnxp.php

I would also check the Event Viewer in case something else is wrong
http://support.microsoft.com/kb/308427

HTH,


Actually in the beginning I did not realise my PC has a shut-down problem. After I clicked 'Turn off', I went away without waiting for PC to shut down. Came back hours later and found the PC still running. I had also checked Task Manager and confirmed nothing running.

 

[Nobody]

There are a bunch of links here.
http://groups.google.com/group/micr...f1c1e0c3231/9a9cbaef4f50091c#9a9cbaef4f50091c


HTH,

 

[Curt Christianson]

Hi ongch,

Many times the "User Profile Hive Cleanup Service has helped many users
(myself included). Download and install it from:

http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

Post back, and let us know how it works.



--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

 

[Rock]

I am using a desktop PC with Windows XP home. About 10days ago my PC
suddenly
developed unusual shut-down procedure. I go to 'start', then 'Turn off
computer' and click on 'Turn off'. Nothing happens. I then repeat the same
procedure and my PC begins shut-down procedure without fail. This happens
every time I want shut down my PC.
Just before this unusual shut-down procedure started I had not installed
any
new programs.

http://aumha.org/win5/a/shtdwnxp.htm

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029/en-us

 

[Guest]

Your suggested solution did not work. Thanks all the same. I have had
shut-down problems before but never like this. I have to repeat the procedure
a second time when the computer without fail(so far) will shut down. The 2nd
attempt can be immediately (about 20-30 seconds) or many hours after the 1st
attempt.

 

[Nobody]

Try running system file checker
http://support.microsoft.com/kb/310747

I would also check the Event log for other errors
http://support.microsoft.com/kb/308427

HTH,