Problem sending worksheets as attachment

P

pstarr.google

When a client attempts to send an Excel worksheet by using File > Send
to > Mail Recipient (as attachment), any message the client includes
with the email message is not included when the message is sent (the
message body appears blank in his sent items box in Outlook 2003).
This same problem does not occur when client sends a worksheet as an
attachment by manually adding an attachment to an Outlook message.

This is using Excel 2003 with the latest service pack on a Windows XP
SP2-based workstation
 
R

Ron de Bruin

Hi

Sometimes when you use Word as mail editor it give strange problems.
Try to uncheck this in Outlook, Tools>Options..Mail format tab
 
P

pstarr.google

Hi

Sometimes when you use Word as mail editor it give strange problems.
Try to uncheck this in Outlook, Tools>Options..Mail format tab



Attempted the above, problem persists.
 
P

pstarr.google

Upon further investigation, it appears that the AVG Exchange Extension
add-in to Outlook is what is causing the problem - the message sends
fine when this add-in is disabled.
 

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