Problem sending email from Word

[Guest]

I use Office 2003 Professional.
I USED to be able to have a document open in Word, click on the "file"
menu, click on the "send to" menu, click on "mail recipient", click on "send"
and off it would go. Again, it used to be fine but lately it doesn't work.
Now when I try to do the same thing, an error window pops up saying,
"Unspecified error".
Oddly enough, I am able to send a Word document as an attachment or for
review just fine, but not "as is".
Thank you very much.

 

[Cindy M.]

Hi =?Utf-8?B?cGhlbmZpZWxk?=,

I use Office 2003 Professional.
I USED to be able to have a document open in Word, click on the "file"
menu, click on the "send to" menu, click on "mail recipient", click on "send"
and off it would go. Again, it used to be fine but lately it doesn't work.
Now when I try to do the same thing, an error window pops up saying,
"Unspecified error".
Oddly enough, I am able to send a Word document as an attachment or for
review just fine, but not "as is".

Generally, the best place to get help with email questions is the Outlook
newsgroup. But there is one test I can suggest that may give a clue as to the
problem:

If you go into Safe Mode when starting Word, by holding down CTRL, you get the
installation defaults. Are you able to send a document as email while in Safe
Mode?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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