Problem running eecutables from hard drive

R

Roger Fink

When I try to install saved program updates to Office 97 by launching them
from my hard drive I get the following message:

Error:

Setup could not find a drive with [xxxkb] free disk space to install the
program. Please free up some space first and retry or press cancel to exit
setup.

As an experiment I transferred the files to a flash drive. When run from
that location they installed with no problem.

I then tried to install a large update to Paint Shop Pro 7 from the hard
drive and I got the following message:

Error:

The file C:\Winnt\System32\msvcp60.dll is in use and cannot be installed.
Please exit all other applications and retry. Press Ignore to not install
the file and Abort to cancel the installation.

I transferred that update to the flash drive as well, but this time the
message error message was repeated.

Installing programs from CD works fine.

Not sure if this is a factor, but in addition to my usual buggering around,
yesterday I upgraded the memory on the laptop from 1gb to 2gb. The upgrade
used the correct module and was within the stated capacity for the machine
(2gb).

What's going on here? How can I fix this?
 
R

Roger Fink

FWIW, I just removed the new 1GB memory module and repeated the process with
the same results.
 
D

Dave Patrick

Roger Fink said:
When I try to install saved program updates to Office 97 by launching them
from my hard drive I get the following message:

Error:

Setup could not find a drive with [xxxkb] free disk space to install the
program. Please free up some space first and retry or press cancel to exit
setup.

As an experiment I transferred the files to a flash drive. When run from
that location they installed with no problem.

*** How much disk space is available incuding the pagefile?

I then tried to install a large update to Paint Shop Pro 7 from the hard
drive and I got the following message:

Error:

The file C:\Winnt\System32\msvcp60.dll is in use and cannot be installed.
Please exit all other applications and retry. Press Ignore to not install
the file and Abort to cancel the installation.

I transferred that update to the flash drive as well, but this time the
message error message was repeated.

*** Try again from a 'Safe Mode' boot.

Installing programs from CD works fine.

Not sure if this is a factor, but in addition to my usual buggering
around,
yesterday I upgraded the memory on the laptop from 1gb to 2gb. The upgrade
used the correct module and was within the stated capacity for the machine
(2gb).

What's going on here? How can I fix this?

*** If you suspect bad RAM you can test it.
http://oca.microsoft.com/en/windiag.asp


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
R

Roger Fink

I've been without an internet connection for the better part of a day, which
has delayed this response - sorry. In this regard I'm delighted to mention
the name of my internet service provider: VERIZON.

Working backwards here, I recall now that the Paintshop Pro 7.04 update
always had a glitch in it, and that the company's advice was to just go
through and complete the installation, as the dialog box allows you to do.
It has been awhile since I'd installed it and I had forgotten there was a
problem, however benign.

As far as the 6 or so Office 97 updates are concerned, executing them from a
removable
flash drive did work, so as a practical matter I've been able to solve the
immediate problem. I don't think corrupted memory was an issue because I
reverted back to the original 1gb module (it's buried under the keyboard, so
it never left the machine) and the error message persisted. However, since
that point I've opened one downloaded executable without a problem.

Hard drive is 80gb. Free space is 22gb on 40gb of formatted space. C is the
only partition.

The Microsoft updates are obviously old, and I think the problem may be the
difference they present to the installer versus the one that launched OK,
but this is from an outsider looking in.

I'd like to fix this because you don't want to knowingly have a corrupted
file
or whatever the problem is in the OS. As a practical matter, if I've
experienced the totality of the problem, then I should be able to live with
it if I have
to.

Dave said:
Roger Fink said:
When I try to install saved program updates to Office 97 by
launching them from my hard drive I get the following message:

Error:

Setup could not find a drive with [xxxkb] free disk space to install
the program. Please free up some space first and retry or press
cancel to exit setup.

As an experiment I transferred the files to a flash drive. When run
from that location they installed with no problem.

*** How much disk space is available incuding the pagefile?

I then tried to install a large update to Paint Shop Pro 7 from the
hard drive and I got the following message:

Error:

The file C:\Winnt\System32\msvcp60.dll is in use and cannot be
installed. Please exit all other applications and retry. Press
Ignore to not install the file and Abort to cancel the installation.

I transferred that update to the flash drive as well, but this time
the message error message was repeated.

*** Try again from a 'Safe Mode' boot.

Installing programs from CD works fine.

Not sure if this is a factor, but in addition to my usual buggering
around,
yesterday I upgraded the memory on the laptop from 1gb to 2gb. The
upgrade used the correct module and was within the stated capacity
for the machine (2gb).

What's going on here? How can I fix this?

*** If you suspect bad RAM you can test it.
http://oca.microsoft.com/en/windiag.asp
 
D

Dave Patrick

The machine doesn't happen to have any hidden manufacturer (recovery or
other) partitions?


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
R

Roger Fink

Yes it does. I updated the laptop, a Thinkpad, and that was part of it. Also
(Roxio) GoBack is installed, which I believe reserves 10% of the hard drive
for itself.
 
D

Dave Patrick

Seems there was something about those Office97 updates trying to use the
first partition (hidden or otherwise) hence the error message.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
R

Roger Fink

Given that all of the drivers are neatly organized by model number for
download on the IBM/Lenovo site, and that I have a copy of their CD-RW/DVD
software and a legit W2K disk, which do you think is the best option:

Keep the hidden restore partition
Delete the partition and install Acronis True Image
Delete the partition and install nothing

The partition may have solved some problems for Microsoft and the hardware
makers, but all I read about it are user tales of woe.
 
R

Roger Fink

It was just a hypothetical question, I guess off-topic, but I've been
wondering about this well before this thread. I have a second laptop with XP
SP2 installed. I tried to install GoBack 3.2 on it, which is supposed to be
compatible with XP, and nearly lost the whole thing, even though it
installed fine in an earlier incarnation with SP1. Without really reading up
on it I then got Norton GB 4, but based on what I read now, the blind
partition makes installation impossible (Norton generally gets the blame for
knowingly releasing it with no cautionary warning into an environmnent of
blind partition laptops).

I'm still dumbstruck at the complexity of these machines and am not inclined
to remove what was intended as a factory-installed recovery tool, but given
the problems associated with hidden partitons (irrespective of who is to
blame), and the availability of other options, I'm wondering if the concept
even makes sense.
 
D

Dave Patrick

Boils down to whether you need this capability or not which it sounds like
you don't given you have the operating system installation media and access
to the chipset and or hardware drivers. This of course assumes the laptop is
capable of booting from the installation CD-Rom.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 

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