Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth



Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Message: When the mouse is put on the charge pad its green light pulses 8
times slowly. Then a red light flashes continuously and rapidly. The mouse's
NIMH battery does not charge except for a few minutes of use. Even when the
mouse is left on the pad overnight. The obvious deduction, the mouse is only
charging during slow green pulses.

This problem started early in August when a Vista update included a prompt
to update the mouse driver software with a download from Microsoft. The
Microsoft download was run and stopped itself with a note that the driver
was not compatible. That is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge for more than a minute when it is first
placed on the charge pad (green pulses).

The mouse battery charge anly lasts a very short while. If I take a half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing lasts about
30 seconds, so in half an hour the mouse is reseated on the charger pad 60
times for about 20 minutes of operation. Consider that not all slow green
pulsing coincides with actual mouse charging.

Microsoft can direct me to a safe driver update, please. That would be
greatly appreciated. It would be really appropriate if Microsoft would
correct the error in its driver update (s) effecting the Laser 8000 mouse
(date of
manufature, 2007). I need more than that though!

If you are thinking I need a new battery, don't mention that here. I have
spent over $20 and tried out three new NIMH batteries.

If you are thinking, "Push the little reset button on the bottom of the
mouse and on the bluetooth tranceiver, just like it says in the user
manual", forget it, nothing happened. 8 slow blinks is because I tweaked the
mouse using various combinations of holding buttons while putting the mouse
onto the
charge pad.

A previous Microsoft mouse result was that I got emailed the complete tech
specs which included "button controls". In the beginning the rapid red
blinks started instantly without any green. Necessity is the mother of
invention - not necessarily efficiency, yes. Tech specs and tricks would be
most efficient way to solve this dillema. Otherwise, I just wasted $169.95
on what I thought was a secure and reliable mouse.

Mark Stewart, August, September, October 2007

ps: I am abandoning SharePoint for Linux because higher SharePoint software
cost parallels less cross platform compatibility and more office-only perks.
I really don't want to have to abandon Microsoft hardware. Sometimes the
simplest solutions are the best ones.

Computer & Sound System Tech

mark please refer to your existing post the fix is there, the problem is
your battery not the device or the driver.

Licensed Boating Capt. Jonathan Perreault
- note: click continue, when it ask about security certificate -

Best Comments From Users:
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foolproof is to underestimate the ingenuity of complete fools. -Web

No Matter The Problem Even With Linux, It's Microsoft's And Windows's
Faults -Everyone


Mark, at least people are answering you. Two queries of mine about the same
product have gone unanswered.

Steve McClellan

Hey, I have the same problem and found that if I open the battery compartment and spin the battery around (while still in the mouse) with my thumb a few turns then it charges correctly. Go figure! My mouse is brand new and I only found this out by accident after it didn't charge when I first plugged it in.

Now when I have the problem, I just spin the battery around a couple of times (again, without taking it out of the mouse) and everything works fine.


EggHeadCafe - .NET Developer Portal of Choice


I know this sounds silly, but try flipping the mouse charger's AC adapter
such that the positive and negative leads are swapped (ie: unplug your AC
adapter, rotate it 180 degrees, and plug it back in). The AC adapter has
equal sized leads, so one would assume that the orientation of the adapter
does not matter, but I was experiencing the same problem and it seemed to be
fixed after flipping the adapter. Why that worked (or even if that truly
did) is something I can only guess at, but at least it's something to try.

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