problem in shutting down

[Guest]

hi, i downloaded the xp service pack 2, and since then, my computer seems to
have some problems shutting down, sometimes, when i shut down, a blue page
appears and then the system restarts, with the message that you system has
just recovered from a serious error. then, i shut down again, then, its ok...

does it have something to do with the direct x, cos sometimes, an error
appears regarding the same, thereafter, the problem in shutting down occurs.

please help.

 

[TaurArian]

I've included some links that may be of assistance, whether it's relating to SP2 or
just coincidental after installation of SP2?

http://www.kellys-korner-xp.com/xp_s.htm
Scroll down to serious error
Event ID: 1003
Windows XP issues 'The System Has Recovered from a Serious Problem' at start up?
This problem could be caused because of corrupted System Restore.

http://support.microsoft.com/default.aspx?scid=kb;en-us;316424
Error Message: The System Has Recovered from a Serious Problem

http://www.michna.com/kb/WxSP2.htm#Boot_or_shutdown_problems_after_Service_Pack_2_installation
Boot or shutdown problems after Service Pack 2 installation

 

[Guest]

thanks, i think your probably right as my system restore cannot be accessed.
it keeps on saying unable to restore. il try your suggestion. are these
sites safe?

thanks for the help. appreciate it

 

[TaurArian]

Yes Tony, I only recommend safe sites, 2 are MVP sites and 1 MS site. I always check
sites before recommendation.

Regarding System restore - an excellent site here:
System Restore Failures to restore - another MVP site.
http://bertk.mvps.org/html/srfail.html
http://bertk.mvps.org/index.html

 

[Guest]

I had the same problem and by accident I found that my HP printer was the
problem. Try disconnecting your printer and see if the problem stops.