Problem hot synching Outlook 2002 with Palm Pilot

[Musawwir Spiegel]

I recently had to reformat my c: drive and reinstall Windows XP and
Office XP, including Outlook 2002.

Since then, whenever I hot synch my Palm Pilot with Outlook, the hot
synch is interrupted with a dialog saying "This action cannot be
completed because the 'Inbox Microsoft Outlook' program is not
responding. Choose 'Switch to" and connect the problem." When I
press the 'Switch to" button, I get a second dialog, which says,
"Microsoft Outlook - A program is trying to access e-mail addresses
you have stored in Outlook. Do you want to allow this? If this is
unexpected, it may be a virus and you should choose 'No.' " This is
followed by a checkbox with the label "Allow access for " followed by
a dropdown for choosing between one and ten minutes.

It is only when I choose that choice that the hot synch can continue.
How can I permanently bypass this interruption? I can't find anything
in the Outlook settings that controls it. Before the re-installation,
this did not happen.

Musawwir Spiegel
(e-mail address removed)

 

[Brian Tillman]

Since then, whenever I hot synch my Palm Pilot with Outlook, the hot
synch is interrupted with a dialog saying "This action cannot be
completed because the 'Inbox Microsoft Outlook' program is not
responding. Choose 'Switch to" and connect the problem." When I
press the 'Switch to" button, I get a second dialog, which says,
"Microsoft Outlook - A program is trying to access e-mail addresses
you have stored in Outlook. Do you want to allow this? If this is
unexpected, it may be a virus and you should choose 'No.' " This is
followed by a checkbox with the label "Allow access for " followed by
a dropdown for choosing between one and ten minutes.

It is only when I choose that choice that the hot synch can continue.
How can I permanently bypass this interruption? I can't find anything
in the Outlook settings that controls it. Before the re-installation,
this did not happen.

Did you install the hot sync program before of after Outlook? Do you have
the latest version of your hot sync program? Have you contacted the hot
sync program's vendor?

You might also find this tool to be of help:
http://www.mapilab.com/outlook/security/

 

[Musawwir Spiegel]

Thank you. I downloaded and installed the app and it seems to have
cleared up the problem.

Musawwir Spiegel
(e-mail address removed)