Problem Forwarding or Replying from Outlook PST Folder

[Tim T]

I have recently developed a bizarre problem with Outlook 2003 (SP3) when
replying to or forwarding an e-mail from a PST folder. When I click on send,
the e-mail goes to the "Outbox" as expected but then is stored back in the
same folder from which I was replying/forwarding. Nothing is ever stored in
the "Sent Items" folder nor is the e-mail received by anyone.

This problem only occurs if I reply/forward from a PST folder. If I create
a new e-mail or reply/forward from a folder under the Mailbox, it works just
fine.

I have tried this for multiple e-mail accounts (all my accounts are POP3
with different incoming/outgoing servers), to multiple recipients, and from
multiple folders under the PST file, and it always occurs.

I have also run "scanpst" on the PST file, and it did not fix the problem.

Any help you could provide would be appreciated.

Thanks.

 

[NikkiB]

Tim.
Check to see if the box is check for:
"In folders other than the Inbox, save replies with original message."
If its checked uncheck and see if that fixes the problem.

It can be found in:
Tools
Options
On the Preferences Tab
Then click Email Options
Click Advanced Email Options
It will be the second check box on the screen.

Best of luck!

 

[Tim T]

Nikki,

Thanks so much. It fixed the problem. I never thought to check this option
since it was never set before and I hadn't changed any preferences for a very
long time. Must be one of those settings that was changed (accidentally?)
with one of the Outlook patches or SP's. Thanks again. I can sleep better
now!

Tim