Problem due to worm!

[BillyJay]

I can't see hidden files due to a worm. I delete this worm but the problem is
remaining! What can i do for this?

 

[Carey Frisch [MVP]]

Once your PC is infected with a computer virus or worm, your
computer becomes compromised and nothing less than a reinstallation
of the operating system is going to work. Yes, you
can scan and eliminate the initial virus, but you generally
cannot undo the damage caused by the virus to the system
files. You'll need to reformat your hard drive and then
reinstall your Windows operating system.

After restoring your system, consider installing a good
antivirus program, such as Windows OneCare. You can
try it absolutely FREE for 90 days.
http://onecare.live.com/standard/en-us/default.htm

 

[Malke]

I can't see hidden files due to a worm. I delete this worm but the problem
is remaining! What can i do for this?

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. DO NOT POST
LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke

 

[Mick Murphy]

Security Programs I use; and how to use them to remove problems.

Vista’s Firewall works very well.

http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE,
auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.javacoolsoftware.com/spywareblaster.html

SpywareBlaster 4.0 is a non-intrusive, FREE Anti-Spyware Program that runs
in the background (no scanning by you!).
Update it once a fortnight, and let it do its work in the background!

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode, then hit ENTER.
RESCAN your computer with Avast and Spybot S & D while in Safe Mode.

 

[FromTheRafters]

You can't see hidden files!?
That is perfectly normal.

....but seriously, knowing which worm (and which detector
detected it as such) is a very helpful fact to give in a post
such as yours.

Otherwise, you're stuck with the more general procedures
others have outlined.

You may end up using Malke's and/or Carey's methods
anyway in the end. Some worms make Carey's method
your only solution.