Problem Downloading Media files

[Guest]

Help! New computer, two months into it and I cannot download a thing! No
music, no video, nada! I don't know what settings I messed up, don't know
what I did. I was initially able to download from Winmx, Walmart downloads,
etc. Now, it takes forever and eventually just times-out. Please, can
someone talk me through what settings I may have knocked around by mistake?
I have cable internet, modem is working fine, etc. It's something within my
"security" settings for Norton antivirus or Windows firewall, I think.
Any help is great.
I should clarify, only media downloads do not come through. I can still
download applications or programs from places like downloads.com or from
purchased downloads (but still not purchased MUSIC downloads).
Thanks,
Betty

 

[Rick \Nutcase\ Rogers]

Hi Betty,

Clear the contents of the following folders:

C:\Documents and Settings\Rick\Local Settings\Temp
C:\Documents and Settings\Rick\Local Settings\Temporary Internet Files

Just open Windows Explorer to those folders, click edit/select
all/file/delete. If a file refuses to budge, hold the ctrl key and click on
it to de-select it (some files may be in use, and so cannot be deleted).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

I've done that regularly. Have maintenance schedule working fine. I'm going
to call Dell today. If I find that something odd has gone terribly wrong,
I'll post it here as a heads-up for others.
Thanks anyway.