Problem causing a serious error - "Windows cannot find . . ."

[JoruZ]

Hello. For months now, if I let my computer stay on without any activity
(surfing net, using programs, playing games, etc.) for 45 minutes a serious
error occurs which stops Windows XP. A reboot is required to get the
computer running again. I don't know what's causing it, but I got the
following error message below:

Windows cannot find
'http://oca.microsoft.com/resredir.a...a839d7ad&LCID=1033&OS=5.1.2600.2.00010300.2.0'.
Make sure you typed the name correctly, and then try again. To search for a
file, click the Start button, and then click Search.

Any knowledge of how to fix this would be appreciated.


JoruZ

 

[Colin Barnhorst]

The first thing is to use the event viewer to see what it says has happened.

 

[JoruZ]

Thanks for the direction Mr. Barnhorst. Below is a copy of the event viewer
record.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/16/2008
Time: 9:04:03 PM
User: N/A
Computer: BEWISE
Description:
Error code 1000007e, parameter1 c0000005, parameter2 a997129a, parameter3
f78e69f0, parameter4 f78e66ec.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 61 39 39 37 31 32 39 61 a997129a
0040: 2c 20 66 37 38 65 36 39 , f78e69
0048: 66 30 2c 20 66 37 38 65 f0, f78e
0050: 36 36 65 63 66ec

 

[Gerry]

Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or
some software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm

The timing of the error i.e. after the computer has been running for
some time may be significant. It could be heat related.

Is the computer a desktop aor a laptop?

Dust inside the computer casing can cause overheating and result in this
type of error. Take the casing off and use an Air Duster to clean. Also
check that all fans are working.

Try HD Tune(freeware) as you can see the SMART
information relating to the drive etc.

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

You need then to test the RAM. Please refer to the link below on how to
do
this.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~