Problem at boot, with no error

  • Thread starter Thread starter Littleman
  • Start date Start date
L

Littleman

Hello there,
I'm getting desperate:
My windows won't start almost 8 times out of 10...and the worst part is that
I don't have a clue what's wrong because there's no error in the event
viewer and when it starts for good, nothing's wrong with it...

The computer freezes with a black screen after the windows logo but before
the login screen.
I can always boot in safe mode.

Any idea how I can track the problem?

Any help appreciated, thanks
 
What computer manufacturer and model?

Do you have a boot disk?

How To Create a Boot Disk for an NTFS or FAT Partition in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q305595

Next I suggest you Disable automatic restart on system failure. This
should
help by allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties, Advanced,
StartUp and Recovery, System Failure and uncheck box before
Automatically Restart.

Enable automatic restart on system failure after you have captured /
copied and pasted the message in a further post here.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
It's a computer I built myself

I don't need a boot disk since the computer boots (fully in safe mode)

There is no restart of the system since there is no error message / bsod :
just a black screen instead of the login screen.

Apparently disabling my graphic card make the computer boot normally, but
other weird things happen (the usb modem doesn't work until after a reboot
for instance).

I'm looking into it at the moment.
 
This freeware programme is excellent for getting information about your
computer:
Everest Home Edition (freeware)
http://www.lavalys.hu/index.php

Tip: To copy select Report, Quick Report, Plain Text, highlight required
text, right click and select copy.

Can you provide details of your graphics card and motherboard?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
Indeed a nice little tool :)

here's a long paste, now how do I know if my guess that the graphic card
fails to kick in is correct?:

Motherboard:
CPU Type Intel Pentium 4,
3000 MHz (15 x 200)
Motherboard Name Gigabyte GA-8KNXP
v2.0 (5 PCI, 1 AGP Pro, 6 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Canterwood
i875P
System Memory 3072 MB (PC3200 DDR
SDRAM)
BIOS Type Award Modular
(09/02/05)

Display:
Video Adapter RADEON 9800 PRO
(128 MB)
3D Accelerator ATI Radeon 9800 Pro
(R350)

Multimedia:
Audio Adapter Creative SB0350
Audigy 2 ZS Platinum Sound Card
Audio Adapter Xilinx RME
Hammerfall DSP

Storage:
IDE Controller Intel(R) 82801EB
Ultra ATA Storage Controllers
IDE Controller Intel(R) 82801EB
Ultra ATA Storage Controllers
SCSI/RAID Controller
%PCI\VEN_1095&DEV_3112.DeviceDesc%
Floppy Drive Floppy disk drive
Disk Drive ST3400832AS (400
GB, 7200 RPM, SATA)
Disk Drive SiI RAID 0 Set 0
SCSI Disk Device (138 GB)
Optical Drive PLEXTOR DVDR
PX-716A (DVD+R9:6x, DVD+RW:16x/8x, DVD-RW:16x/4x, DVD-ROM:16x,
CD:48x/24x/48x DVD+RW/DVD-RW)
Optical Drive SAMSUNG DVD-ROM
SD-616E (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 381543 MB (296087 MB
free)
D: (NTFS) 141808 MB (71260 MB
free)
Total Size 511.1 GB (358.7 GB
free)

Input:
Keyboard Standard 101/102-Key
or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB
IntelliMouse Explorer 3.0

Network:
Network Adapter Intel(R) PRO/1000 CT
Network Connection (192.168.0.1)
Network Adapter WAN (PPP/SLIP)
Interface (83.202.83.138)

Peripherals:
Printer Xerox DocuPrint P8ex
USB1 Controller Intel 82801EB ICH5 -
USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 -
USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 -
USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 -
USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 -
Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech QuickCam
Pro 4000
USB Device Microsoft USB
IntelliMouse Explorer 3.0
USB Device SpeedTouch 330 ADSL
Modem
USB Device USB Audio Device
USB Device USB Composite Device
 
Is Windows XP SP2 installed?

What version of Microsoft Net.Framework is installed?

Radeon 9800 Pro. What Catalyst Version is installed? Information
accessible on ATI Options Tab.

Your problem could be related to drivers.

Select, All Programmes, Accessories, System Tools, System Information,
Software Environment, System Drivers. Please provide the names of any
drivers where the Status is anything other than OK. The Status column
may be off screen off to the right so you may have to Scroll to see it.
You can reduce the widths of columns by dragging.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

Littleman said:
Indeed a nice little tool :)

here's a long paste, now how do I know if my guess that the graphic
card fails to kick in is correct?:

Motherboard:
CPU Type Intel Pentium
4, 3000 MHz (15 x 200)
Motherboard Name Gigabyte
GA-8KNXP v2.0 (5 PCI, 1 AGP Pro, 6 DDR DIMM, Audio, Gigabit LAN,
IEEE-1394)
Motherboard Chipset Intel
Canterwood i875P
System Memory 3072 MB
(PC3200 DDR SDRAM)
BIOS Type Award Modular
(09/02/05)

Display:
Video Adapter RADEON 9800 PRO
(128 MB)
3D Accelerator ATI Radeon 9800
Pro (R350)

Multimedia:
Audio Adapter Creative SB0350
Audigy 2 ZS Platinum Sound Card
Audio Adapter Xilinx RME
Hammerfall DSP

Storage:
IDE Controller Intel(R)
82801EB Ultra ATA Storage Controllers
IDE Controller Intel(R)
82801EB Ultra ATA Storage Controllers
SCSI/RAID Controller %PCI\VEN_1095&DEV_3112.DeviceDesc%
Floppy Drive Floppy disk
drive
Disk Drive ST3400832AS
(400 GB, 7200 RPM, SATA)
Disk Drive SiI RAID 0 Set
0 SCSI Disk Device (138 GB)
Optical Drive PLEXTOR DVDR
PX-716A (DVD+R9:6x, DVD+RW:16x/8x, DVD-RW:16x/4x, DVD-ROM:16x,
CD:48x/24x/48x DVD+RW/DVD-RW)
Optical Drive SAMSUNG DVD-ROM
SD-616E (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 381543 MB
(296087 MB free)
D: (NTFS) 141808 MB
(71260 MB free)
Total Size 511.1 GB (358.7
GB free)

Input:
Keyboard Standard
101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB
IntelliMouse Explorer 3.0

Network:
Network Adapter Intel(R)
PRO/1000 CT Network Connection (192.168.0.1)
Network Adapter WAN (PPP/SLIP)
Interface (83.202.83.138)

Peripherals:
Printer Xerox DocuPrint
P8ex
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB
ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech
QuickCam Pro 4000
USB Device Microsoft USB
IntelliMouse Explorer 3.0
USB Device SpeedTouch 330
ADSL Modem
USB Device USB Audio
Device
USB Device USB Composite
Device

Gerry Cornell said:
This freeware programme is excellent for getting information about
your
computer:
Everest Home Edition (freeware)
http://www.lavalys.hu/index.php

Tip: To copy select Report, Quick Report, Plain Text, highlight
required
text, right click and select copy.

Can you provide details of your graphics card and motherboard?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
Found it, it was the usb modem :)
thanks for your help, my isp changed the modem and it's all working smoothly
now :)
Gerry Cornell said:
Is Windows XP SP2 installed?

What version of Microsoft Net.Framework is installed?

Radeon 9800 Pro. What Catalyst Version is installed? Information
accessible on ATI Options Tab.

Your problem could be related to drivers.

Select, All Programmes, Accessories, System Tools, System Information,
Software Environment, System Drivers. Please provide the names of any
drivers where the Status is anything other than OK. The Status column
may be off screen off to the right so you may have to Scroll to see it.
You can reduce the widths of columns by dragging.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

Littleman said:
Indeed a nice little tool :)

here's a long paste, now how do I know if my guess that the graphic card
fails to kick in is correct?:

Motherboard:
CPU Type Intel Pentium 4,
3000 MHz (15 x 200)
Motherboard Name Gigabyte GA-8KNXP
v2.0 (5 PCI, 1 AGP Pro, 6 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Canterwood
i875P
System Memory 3072 MB (PC3200
DDR SDRAM)
BIOS Type Award Modular
(09/02/05)

Display:
Video Adapter RADEON 9800 PRO
(128 MB)
3D Accelerator ATI Radeon 9800
Pro (R350)

Multimedia:
Audio Adapter Creative SB0350
Audigy 2 ZS Platinum Sound Card
Audio Adapter Xilinx RME
Hammerfall DSP

Storage:
IDE Controller Intel(R) 82801EB
Ultra ATA Storage Controllers
IDE Controller Intel(R) 82801EB
Ultra ATA Storage Controllers
SCSI/RAID Controller %PCI\VEN_1095&DEV_3112.DeviceDesc%
Floppy Drive Floppy disk drive
Disk Drive ST3400832AS (400
GB, 7200 RPM, SATA)
Disk Drive SiI RAID 0 Set 0
SCSI Disk Device (138 GB)
Optical Drive PLEXTOR DVDR
PX-716A (DVD+R9:6x, DVD+RW:16x/8x, DVD-RW:16x/4x, DVD-ROM:16x,
CD:48x/24x/48x DVD+RW/DVD-RW)
Optical Drive SAMSUNG DVD-ROM
SD-616E (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 381543 MB (296087
MB free)
D: (NTFS) 141808 MB (71260
MB free)
Total Size 511.1 GB (358.7 GB
free)

Input:
Keyboard Standard
101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB
IntelliMouse Explorer 3.0

Network:
Network Adapter Intel(R) PRO/1000
CT Network Connection (192.168.0.1)
Network Adapter WAN (PPP/SLIP)
Interface (83.202.83.138)

Peripherals:
Printer Xerox DocuPrint
P8ex
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB
ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB
ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech QuickCam
Pro 4000
USB Device Microsoft USB
IntelliMouse Explorer 3.0
USB Device SpeedTouch 330
ADSL Modem
USB Device USB Audio Device
USB Device USB Composite
Device

Gerry Cornell said:
This freeware programme is excellent for getting information about your
computer:
Everest Home Edition (freeware)
http://www.lavalys.hu/index.php

Tip: To copy select Report, Quick Report, Plain Text, highlight required
text, right click and select copy.

Can you provide details of your graphics card and motherboard?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~



It's a computer I built myself

I don't need a boot disk since the computer boots (fully in safe mode)

There is no restart of the system since there is no error message /
bsod : just a black screen instead of the login screen.

Apparently disabling my graphic card make the computer boot normally,
but other weird things happen (the usb modem doesn't work until after a
reboot for instance).

I'm looking into it at the moment.

What computer manufacturer and model?

Do you have a boot disk?

How To Create a Boot Disk for an NTFS or FAT Partition in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q305595

Next I suggest you Disable automatic restart on system failure. This
should
help by allowing time to write down the STOP code properly. Right
click
on the My Computer icon on the Desktop and select Properties,
Advanced,
StartUp and Recovery, System Failure and uncheck box before
Automatically Restart.

Enable automatic restart on system failure after you have captured /
copied and pasted the message in a further post here.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

Hello there,
I'm getting desperate:
My windows won't start almost 8 times out of 10...and the worst part
is that I don't have a clue what's wrong because there's no error in
the event viewer and when it starts for good, nothing's wrong with
it...

The computer freezes with a black screen after the windows logo but
before the login screen.
I can always boot in safe mode.

Any idea how I can track the problem?

Any help appreciated, thanks
 
Pleased to know your problem is solved.

I would be interested to know how you narrowed the problem down to the
USB modem


--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
 

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