Printing Word documents to a HP LAserJet 4100 PCL6

E

ezscott

I have a user that can not print word documents to an
HPLaserJet 4100 PCL6. They can print excell to it.
They recieve the error:
The instruction at "ox77Fcb3ad" referenced memory at
0x000000. The memory could not be written. Click on OK to
terminate the program
or

the instruction at "ox77fcc641" referenced memory cound
not be read"

At this time we have service packed the machine up to sp4
(windows 2000 professional)
We have reinstalled word.and reset the proflile. But we
still recieve the error.
 

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