Printing via Printserver from Win95 is ok. Win2000 won't print.

[Axel Schwenke]

Hello!

I got a strange problem in our LAN.
There is a D-Link DP300U printserver (2x par/1x usb) which is installed and
shared on a w2k-Server.
Connected to this printserver is a HP Business Inkjet 2200 (port1) and a
Kyocera FS1700 (port2).
About 8 users have to print on these printers. Six of them are Win9x and two
are w2k/xp.
All Win9x-Users are able to print on both printers with no problem.
The two w2k/xp-computers aren't able to print on the HP BIJ2200 printer,
while printing on the fs1700 is ok.
A testpage is shown in the spooler and disappears about 1-2seconds after
starting the printjob.
The bij2200 stays quiet.
I tried to print a testpage out of the w2k-server. Nothing.

I just can't understand why the win9x machines can print and the w2k/xp
don't.
All computers are connected to the share for the printer.
I also checked all options concerning the printer-config. Nothing.

I hope you can help me.

Greetings
Axel

 

[Guest]

-----Original Message-----
Hello!

I got a strange problem in our LAN.
There is a D-Link DP300U printserver (2x par/1x usb) which is installed and
shared on a w2k-Server.
Connected to this printserver is a HP Business Inkjet 2200 (port1) and a
Kyocera FS1700 (port2).
About 8 users have to print on these printers. Six of them are Win9x and two
are w2k/xp.
All Win9x-Users are able to print on both printers with no problem.
The two w2k/xp-computers aren't able to print on the HP BIJ2200 printer,
while printing on the fs1700 is ok.
A testpage is shown in the spooler and disappears about 1- 2seconds after
starting the printjob.
The bij2200 stays quiet.
I tried to print a testpage out of the w2k-server. Nothing.

I just can't understand why the win9x machines can print and the w2k/xp
don't.
All computers are connected to the share for the printer.
I also checked all options concerning the printer-config. Nothing.

I hope you can help me.

Greetings
Axel


.
It sounds like you have a Driver issue.

Try to update the drivers with PCL 5 or PCL 6 drivers.
If that does not work then try a Post Script driver.

 

[Alan Morris\(MSFT\)]

Sounds like a rendering problem. The jobs coming from the Win9x machines
are formatted for the printer and the Win2k server just passes them to the
device without attempting to modify the data. The Win2k and XP clients send
the data in EMF format so the first thing the spooler does is give the jobs
to the GDI rendering engine to format the data for the printer.

You can force GDI out of the picture or you can attempt to figure out what
is failing in GDI that causes the abort job

to force raw printing (jobs formatted on the client) in printer properties
/ advanced / uncheck Advance printing features.

To track if this is in GDI, I would give everyone full control in the
windows\spool\printers and windows\temp directories to determine if GDI is
getting denied access when creating the tmp files as it renders the document

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.