Printing through Primo PDF writer problems

[Kathryn]

I have installed and used successfully the Primo PDF writer on my Windows XP
machine.

On my new machine, Vista - I have downloaded and installed Primo -- and it
worked fine... until tonight.

Now for some reason, from Word when I go to PRINT and select Primo PDF as my
printer... and then Print...

I can see the print icon on the status bar show the document "printing" --
but the Primo dialog box does not open... and the document is not saved
anywhere on the drive. (I've searched for the doc name... nada other than
the Word doc.)

I uninstalled Primo -- then reinstalled... still nothing.

Any suggestions?

 

[rajkiranpro]

Check if your print spooler service is running.

 

[Kathryn]

how do I do that?

--
Kathryn Groves

Check if your print spooler service is running.