Printing: one user can, other can't

[Didier Chesto]

The shared printer is connected to LPT of a Vista computer. We used to have
an XP computer that could print to this printer. We changed the XP comp for
a Vista notebook. This notebook has the same user/password as the Vista
machine where the printer is connected to. Hence, this user can print from
the notebook.

Now the strange part: another user on this notebook can't. It is sent to
the printer spooler, sits there for a few minutes ('printing...') and then
there's an error message (just 'cannot print' or something like that). We
set this account to administrator type, during install we put in and stored
the account name and password of the account that can print (so the one
that is the same on both computers) but to no avail. We followed this
instruction from an earlier post [1]:

"Create matching user accounts and passwords on all machines. You do not
need to be logged into the same account on all machines and the passwords
assigned to each user account can be different; the accounts/passwords just
need to exist and match on all machines. DO NOT NEGLECT TO CREATE
PASSWORDS, EVEN IF ONLY SIMPLE ONES."

We even added 'control printers' and 'control documents' to Everyone in the
printer's properties under the security tab [2] on the computer where the
printer is connected to. What do we do wrong?

[1] http://tinyurl.com/n5gojq
[2] not sure if this is the exact English text, we use Dutch Vista

 

[Bob Lin \(MS-MVP\)]

Many Vista networking printer issues can be fixed by adding it as local
printer first. This search result may help.

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Alan Morris [MSFT]]

Try giving the user admin rights on the printer. There is a security tab on
the printer properties.

If there is a compatible inbox driver for the device set up a new printer to
the same port using this driver. If the driver included in Vista works,
this issue is with the driver from the vendor.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Didier Chesto]

Op Mon, 13 Jul 2009 08:26:02 -0500 schreef Bob Lin (MS-MVP):

Many Vista networking printer issues can be fixed by adding it as local
printer first. This search result may help.

My notebook doesn't have an parallel port so I can't add it as a local
printer. But see my other reply for the solution. Thx anyway.

 

[Didier Chesto]

Op Mon, 13 Jul 2009 11:44:40 +0200 schreef Didier Chesto:

The shared printer is connected to LPT of a Vista computer. We used to have
an XP computer that could print to this printer. We changed the XP comp for
a Vista notebook. This notebook has the same user/password as the Vista
machine where the printer is connected to. Hence, this user can print from
the notebook.

Now the strange part: another user on this notebook can't. It is sent to
the printer spooler, sits there for a few minutes ('printing...') and then
there's an error message (just 'cannot print' or something like that). We
set this account to administrator type, during install we put in and stored
the account name and password of the account that can print (so the one
that is the same on both computers) but to no avail. We followed this
instruction from an earlier post [1]:

"Create matching user accounts and passwords on all machines. You do not
need to be logged into the same account on all machines and the passwords
assigned to each user account can be different; the accounts/passwords just
need to exist and match on all machines. DO NOT NEGLECT TO CREATE
PASSWORDS, EVEN IF ONLY SIMPLE ONES."

We even added 'control printers' and 'control documents' to Everyone in the
printer's properties under the security tab [2] on the computer where the
printer is connected to. What do we do wrong?

[1] http://tinyurl.com/n5gojq
[2] not sure if this is the exact English text, we use Dutch Vista

Tnx to Bob and Alan for their help. Unfortunately none of that helps. When
I added the same user/password (of the one that couldn't print) on the
machine that has the printer connected to it, it works. Took me 5 hours to
think of something simple like that

 

[Gordon]

When I added the same user/password (of the one that couldn't print) on
the
machine that has the printer connected to it, it works.

You've just discovered one of the major differences between peer-to-peer
networking and domains.
All security info is held locally on each machine in a peer-to-peer network,
therefore you need to tell each machine (by way of username and password)
what other machines are allowed to access its resources....

 

[Bob Lin \(MS-MVP\)]

Thank you for the update.

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

Op Mon, 13 Jul 2009 11:44:40 +0200 schreef Didier Chesto:

The shared printer is connected to LPT of a Vista computer. We used to
have
an XP computer that could print to this printer. We changed the XP comp
for
a Vista notebook. This notebook has the same user/password as the Vista
machine where the printer is connected to. Hence, this user can print
from
the notebook.

Now the strange part: another user on this notebook can't. It is sent to
the printer spooler, sits there for a few minutes ('printing...') and
then
there's an error message (just 'cannot print' or something like that). We
set this account to administrator type, during install we put in and
stored
the account name and password of the account that can print (so the one
that is the same on both computers) but to no avail. We followed this
instruction from an earlier post [1]:

"Create matching user accounts and passwords on all machines. You do not
need to be logged into the same account on all machines and the passwords
assigned to each user account can be different; the accounts/passwords
just
need to exist and match on all machines. DO NOT NEGLECT TO CREATE
PASSWORDS, EVEN IF ONLY SIMPLE ONES."

We even added 'control printers' and 'control documents' to Everyone in
the
printer's properties under the security tab [2] on the computer where the
printer is connected to. What do we do wrong?

[1] http://tinyurl.com/n5gojq
[2] not sure if this is the exact English text, we use Dutch Vista

Tnx to Bob and Alan for their help. Unfortunately none of that helps. When
I added the same user/password (of the one that couldn't print) on the
machine that has the printer connected to it, it works. Took me 5 hours to
think of something simple like that

 

[Didier Chesto]

Op Tue, 14 Jul 2009 11:33:26 +0100 schreef Gordon:

You've just discovered one of the major differences between peer-to-peer
networking and domains.
All security info is held locally on each machine in a peer-to-peer network,
therefore you need to tell each machine (by way of username and password)
what other machines are allowed to access its resources....

Thanks, I never realised that. We're going to outsource the maintenance of
our computer network so I suppose they're going to arrange it like that.