Printing Issues

[aaa]

I recently migrated our files from one server to another.

The new server is Windows 2000
The old server was Windows NT 4

I recreated the printers on the new server using the Standard Port Monitor.

The old server was renamed to SERVER2
The new server was renamed to SERVER1, which was the old name of SERVER2.

We have Windows NT 4 and Windows 2000 clients.

Some clients have issues printing such as Crystal Reports.

Do the printers need to be recreated on each desktop even though the Server
name and the share of the printer name are the same?
If not, does anyone know why this is happening? I am using the latest
drivers from HP's website.

Thanks in advance,
Michael

 

[Bruce Sanderson]

What is critical is the printer drivers. With the Windows 2000 print
server, you almost certainly have different drivers "installed" as the base
driver than you did on your old NT 4 print server. The client computers
won't necessarily download the "new" drivers from the print server. For
your NT 4 clients, you may need to add the NT 4 drivers as Additional
Drivers.

At least for the printers causing a problem, I suggest deleting the printer
and the corresponding driver on the client. With Windows 2000 and later
clients, you can delete the driver via the File, Server Properties, Drivers
tab. For the NT 4 clients, you will most likely need to remove the
corresponding registry entries, then restart the client computer.

Then, add the network printer again to get the "new" drivers.

See http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm for information
about cleaning up printer drivers. There is also a tool in the Resource Kit
called cleanspl that might help here.

HP has some useful information about mixed NT 4 and 2000 print situations at
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl13043.