Printing in Outlook Express

H

HV

Having problems printing messages in outlook express.
All other programs are working fine.
This is the error I get when trying to print.

Url res://c:\windows\system32\shdoclc.dll/preview.dlg

Anybody familiar with this problem?
Please help.

Thanks
 
H

Hal Hostetler [MVP-P/I]

That error message probably says something about a script error with a
reference to a line number; if so, could you post the line number it's
complaining about please?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
H

Hal Hostetler [MVP-P/I]

Try the following for the "1344" error:

Removal of certain items will remove some registry keys.

Solution:
From a Win2000 or WinXP machine, export these keys from the registry and
import on the machine with the print problem/script error. These work on
both 2000 and WinXP.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}]
@="PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}\InprocServer32]
@="C:\\WINNT\\system32\\ole32.dll"
"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

I have not experienced the problem, nor have I tried this solution, however,
it has worked well for a number of folks.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
J

John Yeo

Hi Hal

I tried it as you suggested and it worked.
Thanks a lot.
John
Hal Hostetler said:
Try the following for the "1344" error:

Removal of certain items will remove some registry keys.

Solution:
From a Win2000 or WinXP machine, export these keys from the registry and
import on the machine with the print problem/script error. These work on
both 2000 and WinXP.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}]
@="PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}\InprocServer32]
@="C:\\WINNT\\system32\\ole32.dll"
"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

I have not experienced the problem, nor have I tried this solution,
however, it has worked well for a number of folks.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

John Yeo said:
I have the same problem and message. It's line #1344, unspecified error.

John
Click to expand...
Click to expand...
 
G

Guest

My problem a bit deeper. I ran a program called PC Rescue and therafter an
email that arrived in Outlook Express would nlot print off I had to copy and
paste into Word. In Internet Explorer I cannot prinbt a web page or if I
click onto a link nothing happens. ( I am on my laptop now). I can print as
normal all other software Word" , Adobe etc.,

Took off and re-installed printer drivers, did a registry check, but still
no joy. Tried replacing Outlook Express and Internet Explorer but Windows
refused to proceed saying it was already present

Guess I will have to re-format and re-install full system which is XP Home
Edition.

Fawcett
--
Happy Ray 74 semi retired and still going


Hal Hostetler said:
Try the following for the "1344" error:

Removal of certain items will remove some registry keys.

Solution:
From a Win2000 or WinXP machine, export these keys from the registry and
import on the machine with the print problem/script error. These work on
both 2000 and WinXP.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}]
@="PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}\InprocServer32]
@="C:\\WINNT\\system32\\ole32.dll"
"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

I have not experienced the problem, nor have I tried this solution, however,
it has worked well for a number of folks.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

John Yeo said:
I have the same problem and message. It's line #1344, unspecified error.

John
Click to expand...
Click to expand...
 
G

Guest

I forgot to mention that my error occurs in printing from Internet Explorer
and from the Netscape Browser.
 

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