Printing Attachments from an HTML e-mail


G

Guest

One of our users is having a problem printing attachements that are sent to
him via html format. He can print all the attachments using the "File -
Print - Print attached files" options for e-mails that are Rich text and
Plain text, but when he receives an HTML formatted e-mail it gives him an
error. Open the html e-mail to print. But when he opens the e-mail and
prints it only prints the e-mail and not the attachment.

Is there a setting that I am not aware of?? Any help would be most
appreciated.
 
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Joined
Jun 4, 2007
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i had a call this mornign about printing multiple attachments under outlook 2003 and did what they said about t he chcek box but when i went to print it give me a erro rabout open html first

i need help too ,,,,anyone no the answer to this?
 
B

bethburt

One of our users is having a problem printing attachements that are sent to
him via html format. He can print all the attachments using the "File -
Print - Print attached files" options for e-mails that are Rich text and
Plain text, but when he receives an HTML formatted e-mail it gives him an
error. Open the html e-mail to print. But when he opens the e-mail and
prints it only prints the e-mail and not the attachment.

Is there a setting that I am not aware of?? Any help would be most
appreciated.

Just had a user who had this problem and I was looking for a
solution. Didn't find one, but figured it out. In Outlook (2003),
Go to Tools, Options, Security tab, Download Pictures. What's causing
it is in the Change Automatic Download Settings screen, "don't
download pictures or other content automatically in HTML email" is
checked. Hope this helps.
 
B

bethburt

One of our users is having a problem printing attachements that are sent to
him via html format. He can print all the attachments using the "File -
Print - Print attached files" options for e-mails that are Rich text and
Plain text, but when he receives an HTML formatted e-mail it gives him an
error. Open the html e-mail to print. But when he opens the e-mail and
prints it only prints the e-mail and not the attachment.

Is there a setting that I am not aware of?? Any help would be most
appreciated.

Outlook, Tools, Options, Security Tab, Change Automatic Download
Settings - if "don't download pictures or other content automatically
in HTML email" is checked, you can't print attachments in an HTML
email without opening them. Uncheck it, and you can.
 
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Joined
Aug 1, 2007
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I still have the same types of issues...

Hi all,

I am having the same types of issues here but with a strange twist.
Both my machine and a client's machine have Outlook 2k3 SP2.

I have the "Don't Download Pictures..." checkbox enabled but can print multiple attachments from an HTML email.

However the other machine does not have the "Don't Download Pictures...." checkbox checked and yet they cannot print.
They get the error message "Please open this HTML messge to print it"

I reset their Zone Security settings within Outlook to the defaults and restarted Outlook but they still cannot print.

Does anyone have any ideas?

Cheers
 
Last edited:

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