Printer woes

[Dave]

I know this is a little off base, but I'm desperate -
I have a Hewlett Packard L7680 all-in-one printer/fax/etc. My computer
(Dell 3000) hates it.

I have tried the HP help, but I simply can't understand what they say
(verbally or in writing) about 2/3rds of the time. What I do understand
often doesn't make much sense.

My question - anybody know of a forum anyplace for these printers? I have
surfed quite a bit, but haven't found one.

Again, I'm off base and I know it - won't happen again.

Dave

 

[Unknown]

I have a HP printer. Maybe I can help. What is your problem?

 

[Dave]

Thanks for the comeback -
My latest is I would like to select another folder as the default scan
folder. The HP puts installs a scan folder by itself and uses it. Very
unhandy if you do a lot of scanning.

Forgot to mention WinXP SP2

Dave

 

[Unknown]

Sorry, don't know the answer to that one.

Thanks for the comeback -
My latest is I would like to select another folder as the default scan
folder. The HP puts installs a scan folder by itself and uses it. Very
unhandy if you do a lot of scanning.

Forgot to mention WinXP SP2

Dave

 

[Lem]

I know this is a little off base, but I'm desperate -
I have a Hewlett Packard L7680 all-in-one printer/fax/etc. My computer
(Dell 3000) hates it.

I have tried the HP help, but I simply can't understand what they say
(verbally or in writing) about 2/3rds of the time. What I do understand
often doesn't make much sense.

My question - anybody know of a forum anyplace for these printers? I have
surfed quite a bit, but haven't found one.

Again, I'm off base and I know it - won't happen again.

Dave

hp provides two sets of "forums" that support their equipment, including
printers.

The "business support forums" which appear to be slightly more
user-oriented:
http://forums12.itrc.hp.com/service/forums/bizsupport/home.do?forumId=2

and the "IT Resource Center forums" which hp says are for "for System,
Network, & Help Desk Administrators and other IT Professionals"
http://forums12.itrc.hp.com/service/forums/home.do

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Dave]

Thank you everybody - right on!
Much appreciated

Dave