Printer Redirection

[Guest]

I have a number of users connecting via Cisco VPN client to their
workstations and Windows 2003 Std Ed Terminal Server. For some users the
printer redirection is not working though this option is checked in RDP
option selection. There are no firewalls or any other software preventing
redirection. Does anyone have an idea how to troubleshoot this problem or
know a workaround it? Any input is appreciated.

 

[Matt Gibson]

Is printer redirection enabled on the terminal server itself?

By default, it's turned off.

Go into Administrative tools -> Terminal Service Configuration -> Right
click on "RDP-TCP" and check in there.

Matt Gibson - GSEC

 

[Guest]

Matt - thanks for your reply to my post.

Yes, it is enabled. The redirection is not working only on a few
workstations. Other users do not have a problem with redirection.

 

[Matt Gibson]

What kind of printer?

USB?

Matt Gibson - GSEC

Matt - thanks for your reply to my post.

Yes, it is enabled. The redirection is not working only on a few
workstations. Other users do not have a problem with redirection.

 

[Guest]

Yes, one of them is a Dell USB printer. I have an HP USB printer and this one
is redirected without a problem.

 

[Matt Gibson]

Ahhh....

You've entered the wonderful world of non-hp USB printer redirection.

On the server, when this user connects, are there errors that it cannot find
the printer driver?

If so, you'll need to install the driver on the server first.

Matt Gibson - GSEC

 

[Guest]

Hi Dom,

You need to add an registry on the client machine in order to redirect an
USB printer, please check the following link.

http://support.microsoft.com/default.aspx?scid=kb;en-us;q302361

Cam