printer, clipart not working since SP2

[Guest]

Ever since I received SP2 on AU, my printer is not working (message window
reads: "Unable to communicate with multipass printer. Close and restart
computer") and I cannot access clipart through Word (message window reads:
"Word cannot obtain the data for the C:\Documents and Settings\Owner\Local
Settings\Temporary Internet Files\Content.IE5...[whole lotta numbers].wmf
link"). The only solution I can come up with is to pitch the computer as
hard as I can out the window before I pull all my hair out.

 

[Mary Sauer]

The clipart problem is probably a full cache, in IE, tools, Internet Options, delete
files. Have you gone to the printer manufacturer's web site for support? Maybe an
updated driver?

 

[Cari \(MS-MVP\)]

lf its a Canon multifunction unit, this is the hotfix:
http://support.microsoft.com/default.aspx?scid=kb;en-us;884020