Print preview different than what is printed

  • Thread starter Thread starter qcrob
  • Start date Start date
Q

qcrob

I am printing an excel document using win xp and a usb cable connected
to a Samsung ML-1710. The print preview shows everything is in its
proper place. When the document is actually printed, a number of
problems exist. These are, cutting off text at the bottom of page,
omitting footer, moving the header to the left side of page and
shifting text to the right slightly. I have reinstalled the printer
driver and Samsung says it is a problem with the program used to print
(excel). Any suggestions on how to troubleshoot this problem?
 
Is there a "fit to page" option in the printer properties?
Click to expand...

The printer properties adjustment worked wonders. Thanks very much, I
would never of got this one on my own.
Funny Samsung telephone technical support couldn't help with this one.

qcrob
 
qcrob said:
I am printing an excel document using win xp and a usb cable connected
to a Samsung ML-1710. The print preview shows everything is in its
proper place. When the document is actually printed, a number of
problems exist. These are, cutting off text at the bottom of page,
omitting footer, moving the header to the left side of page and
shifting text to the right slightly. I have reinstalled the printer
driver and Samsung says it is a problem with the program used to print
(excel). Any suggestions on how to troubleshoot this problem?
Click to expand...

Do these problems occur when printing with any other program?

Try printing some test pages from other programs, including non-office
programs.
 
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